PetSmart
| Category: | Pet Supply Store |
| Address: | 9616 Reisterstown Rd #325, Owings Mills, MD 21117, USA |
| Phone: | +1 410-363-3804 |
| Site: | petsmart.com |
| Rating: | 2.9 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
Location
Photos 93
Reviews 16
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Gena Caruana
Mommy got a crate for our dog Lucy at PetSmart. Since Ive been to PetSmart before and I loved it this has put me into an especially good mood!!!!!!!!!!!!!!!!!!!!!!!!!!! I LIKE PetSmart!!!!! Just so you know Im 10!! So dont think Im 5. Please dont. I swear. Anyway, I LOVED PetSmart. Why dont you go there??? Its REALLY fun!!!!!!!! I hope this has been helpful to you! If you dont like it, please dont sue me-Im10!! Or,if you want, you could steal my twin sisters 300 dollars!!!!!!! ( Dont tell her I said this!!!)
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Mike T.
The service is bad at this location and I thought they corrected this problem after I complained before for lack of Service over a year ago. They will greet you when you first come in the store and the rest is good luck. I came in on the evening shift around 8pm to get some fish which is less than 5 ft from the managers office and no service at all. I waited for 10 mins and had to walk out. The cashiers which 3 was working at the time could see me waiting . I recommend a better store.
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Katie thomas
We took our pug to the groomer (Yolanda) for a bath, blow dry, brush and nail trimmings. Mainly, we wanted the blow dry and brush to help with shedding. After I picked him up, I was highly disappointed. He was still damp, hair was all over him, like he hadnt even been brushed, and two of his feet were bleeding! He actually had blood on them. They didnt even wipe it off of his paw. I WOULD NOT RECOMMEND THIS GROOMER. Complete waste of $30.
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Erin Sturgis
I went in to buy fish and the lady by the name of Kelly was super unfriendly. I had walked up to her to ask if she was helping someone not once did she acknowledge me. But she made a point to continuously stare at me while I walked away. I put everything back, I was so upset that my son was there and had to witness that.
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A Private User
The last time I went to this location ; I vowed never to come again! Not only did they cut my dog severely on his little paw ,but they were trying to pass it off as a minor cut. I had to pay to take him to the vet to get his paw looked at ! So no wonder this place is camera shy.....I would never take my baby here again!
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Lara Franks
Took my dog to the grooming salon. The groomer managed to cut the pads on two of her feet, and hurt a third paw! They rushed her to a Vet down the road, and paid to have her seen, but two days later her feet are still bleeding. I would not recommend using them if you care about the well being of your pet!
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Shane Foster
Staff helpful and friendly, usual products to be found at big-box pet store. We prefer this to the other store up the street because this place has a large grassy area to walk our dogs around in before and after we visit the store while the other just has a congested parking lot.
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Tay Tay
Daren groomed my cat and made me fall in love all over again!! My baby had a serious shedding problem and the shampoo he used on him is awesome!! He smelled good and his fur was extra soft!! I will definitely schedule his next appt with Daren hes the best!!
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Len S
I do not appreciate being yelled at. Especially by person who cannot use computer. It used to be such a nice place with friendly people. What happened to them? Today experience makes me believe robots would smile and provide better customer service.
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Richard Selby
My dog was injured while he was being groomed. No one told me until I found the scabbed area myself five days later. It was hidden by his fur. They said they were sorry. Will never take my dog or cats back there again.
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darihssa luna
LAS SITAS SON MUY LARGAS MAL SERVICIO
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Emily Unicorn
The only good groomer who worked there was Mary and she is gone. So I wont be coming back.
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Eric Brown
Take my husky to be combed out on a monthly basis. The staff is pleasant and professional
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Ashley Reid
kind of small but clean and friendly staff. my dog loves it here. :)
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Anthony DeGuiseppi
Super helpful and friendly staff. Especially Jason
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Sheena Anderson
Very affordable, nice, clean and very friendly.
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