Category: | Office Supply Store |
Address: | 14280 Baltimore Ave, Laurel, MD 20707, USA |
Phone: | +1 301-604-4991 |
Site: | storelocator.staples.com |
Rating: | 2.7 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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King Riguez
What the hell is wrong with the Copy and Print section of Staples? I went in staples to print 1 simple image for a project i needed to do for art. I have printed documents from different staples before but i have never once encountered a problem like the one here in laurel. I attempted to print out an image that was initially in png. surprisingly the document corrupted. So i attempted to email it as a jpeg. that corrupted too. The woman in charge of the copy and print area offered that I should try using a usb on their work station. I tried it out and of course they charge one dollar every three minutes the computers there are slow and they only use internet explorer.I put in 1 dollar and i needed to retrieve my file from my email but i wasted 2 minutes waiting for the browser to open. this is ridiculous I only needed one picture which should not cost anymore than 30 cents. by the time i opened my email i was forced off of the computer. The service here is decent but their machines have some serious problems. I should not have to go through all of this not to recieve my stuff. I will never order a printed image from this staples again. I doubt i will ever go back
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Aly Tu
I gave this two stars because not all of the customer service was bad but the majority of it was. Some workers are helpful and nice and others are just plain rude and disrespectful. When we were in line, the cashier (whom I forgot his name) said to us "So are you just gonna stand there or are you gonna come pay." We tried to help speed up the process by putting the barcode of the items faced up so that he can easily scan it but he shouted, "Hey what are you doing! Youre messing it all up, just stop." When we tried putting our shopping basket away neatly and correctly, he told us to stop and he snatched it from us. We also received half of a receipt. The funny thing is, we didnt do anything wrong nor were we disrespectful or mean to him. It was terrible.
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Eric Erdman
Gotta love the surprise staples left for me. I had some work done on my laptop a few years back at Staples. It was the only place I had ever taken my laptop to. Apparently, I guess when they took my laptop apart to replace the hard drive, instead of putting the screws back in, they just glued everything back together. My laptop is suppose to have 50 screws, only 12 were put back in. I cannot believe it was GLUED back together. I could not believe what was found. I would much rather give this place 0 stars. I am very upset and mad to have discovered this. DO NOT HAVE COMPUTER REPAIRS DONE HERE. HORRIBLE JOB.
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Joseph Randiki
Spent nearly 200$ to get my phone fixed by them which they said would b a 3-4 day process as i am typing it has been a whole week and theyve called me once which was today to tell me that it will be coming in tomorrow which was the same thing they said Thursday and Friday of last week.
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Lisa Brown
Robert at print center was EXTREMLEY rude. Customer service is key n i understand there being issues n difficulties but undontbtake it out on the next customer. SMH
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A Private User
Utterly incompetent print staff- incapable of printing out a booklet given all day and the help of a former (actual) print shop worker. Dont waste your time.
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Justin Donaldson
The Copy & Print department here is terrible - rude, unhelpful and slow.
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Eric3 Kim
Tip: they do not accept USPS packages anymore. Only UPS. - 03.2017
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Marie Gebar
Usually empty, but they are ptetty much stocked on most items.
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Taaha Mahdi
The staff was knowledgeable, kind, and ready to help.
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Carolyn Brown
Very Helpful Staff!