Category: | Tobacco Shop |
Address: | 17301 Valley Mall Rd #109, Hagerstown, MD 21740, USA |
Phone: | +1 301-582-4888 |
Site: | facebook.com |
Rating: | 3.9 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM |
KP
Kpb 96m
Tobacco Den is truly a hidden gem. Among their high end brands, they carry a rare Padron Family Reserve cigar I’ve been having trouble finding in the Hagerstown area. The owner is very humble, gracious and friendly. There is a large hidden smoke room in the back for customers to enjoy their perches right on the spot. Its very clean and inviting. Deep, roomy, plush leather couches and a wall mounted flat screen TV make for an enjoyable and comfortable stay. I would recommend this store to women smokers and those new to the cigar world who don’t like to be rushed or judged.
B
B Mo
Nice find in Hagerstown for Fine cigars and smoking lounge. At first looked like a cigarette place I would avoid on business because I missed the TWO walk-in humidors. WINNING. Both stocked with Fine cigars. I talked with the owner Malick and he showed me to the smoking lounge where I enjoyed my Gurkha Cellar Reserve and some conversation with him. Check it out when in town. It is in Valley Mall 4 doors down from The Tilted Kilt. WINNING again. Brian M
MA
matt santoro
Been here twice. Im from the dc area, and I travel for a living, the cigars here are over price by $3-$5 each. Last time I went I asked about the cigar lounge everyone talks about. I was told it isnt open today (on a Friday evening) even though I watched someone walk into the lounge right before I asked. I guess he meant it isnt open to me. I also dont appreciate the fact that I get followed into the humidor and watched like a shoplifter.
PA
Paul Tiller Jr.
Rudest customer service. He denied me service by refusing to let me go into his humidor because I didnt know what I wanted. I told him that it was wrong that he only served experience smokers and he chewed me out and raised his voice telling me "If you dont know what you want then get out of my store. You are wasting my business and time." I was the only person in the store.
JO
John Winger
What a great shop! Two humidors, super friendly and helpful merchant who actually knows something (quite allot) and has a genuine love of cigars. Very knowledgeable and professional. He appreciates a good customer too and isnt afraid to show it. Had him pick out a stogie for me and cant wait to try it.
MI
Mike Farris
Dont know who these people are talking about that was so rude to them. Went in today completely blind about getting a vape for my wife and he was nice and answered every question we had. Very patient and helped us make the right decision for what she needed
MA
Mateja Anon
Very rude man never answered my question about metal and glass screens in stock told me he had customer there and busy and HUNG UP ON ME apparently Im not a customer. didnt understand difference between screens and pipes. Can do better
A
A Private User
The guy here is very friendly, he has a great selection of cigar accessories and a pretty well stocked humidor as well. Always a good experience when I come in.
MI
mike scott
This place is great very helpful staff, you dont have to be coy either you can tell him what you want and he will help you out.
WO
Woody Woo
great guy who takes pride in his store.remembers customers and keeps prices reasonable.great service
DA
Danny Trent
It would be nice if the store was actually open when the sign indicates they are open.
TY
Tyler Alexander
Great selection and friendly staff. Would recommend for all tobacco and vape products.
3D
3Dragons_fit
Good source for cigars. Would be nice to have a lounge
BY
Byron F
The best in town.