T-Mobile

Category:	Cell Phone Store
Address:	9251 Baltimore National Pike, Ellicott City, MD 21042, USA
Phone:	+1 410-465-7789
Site:	t-mobile.com
Rating:	3.6
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM

Location

Photos 11

Reviews 13

M Lahoda

The old bait and switch. They say they can transfer numbers and cant. Then try to get you to do some technical fwding which doesnt work. Turn everything in after a money back guarantee 11 days later and the manager never closed the acct. 6hrs of phone calls with corporate later and they still want to charge us 2 months and finally after explaining we have no acct they still want to charge us 10 days usage. And this after confirming with manager we were at a zero balance on day of turn in of all equipment. Manager sucks! Will report to BBB!

Corey C

This store and the employees are a complete joke. The manager himself is not even reliable. They sell you service with incompetent information, they NEVER resolve your issues and for paying as much as I am paying I feel taken advantage of. I am not only writing reviews but reporting then to the BBB for their negligent customer service. I had to give one star but in all actuality I wish I could give them negative stars. In a nutshell, the SUCK!!!!!!!

Jagan peddamallu

This is Nearest place to Our Home and you can get a Coffee in Starbucks beside to T mobile if you are not satisfied with the Service because when i went over there to Unlock my phone they simply say they cant do that and have to contact customer care on this. You can find less Phones and Accessories in here as it is one Room Store.Staff is Friendly and You are able to get what you need ... you are happy else you need Starbucks.

Nisar Chaudhry

I was here for technical problem and also transfer to a new phones. I am with T Mobile for more than seven years. I found the staff very curtious, cheerful and very efficient. What I truly appreciate is not only they were helpful, the real satisfaction was they extended their help with genuine respect. I will always recommend this store to my friends also.

Amy Lynne Bers

Ive been a customer for 4 years and the employees at this store have always been helpful and I never have to wait long. (Another reviewer on here talked about an old employee who was clearly on drugs, and I know who hes talking about, but hes long gone.)

Kamau Collins

It was busy when I went in and I thought I would be waiting for a while, thankfully I didnt have too and was help quickly. I needed a new sim card for my new phone, the women who helped me knew what she was doing and I was in and out.

John Smith

I had a great experience, I went in for a hotspot and no issues, staff was knowledgeable and very easy to work with.

Holly Linz

Yep, he is still there!! That guy has more than a drug issue. He might actually need drugs.

Becky Shifflett

Fantastic Service! I Come here for everything

Donna Cook

I love Rob he is wonderful nice patient

Amul Choudhary

Great store, full-service

naveen kumar Manne

Service is very slow