Category: | Cell Phone Store |
Address: | 10000 York Rd, Cockeysville, MD 21030, USA |
Phone: | +1 410-683-1112 |
Site: | att.com |
Rating: | 3.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–4PM |
EN
enigma0165
Worst help ever. When I first got a phone from these guys, one of the sales guy asked me if I wanted phone insurance. I told him No. Than what do I see on my next bill statement? $7.99 extra charge for phone insurance. I went back to the store to ask him to take it off ( while they were too busy playing with their phone as I was the only one in the store) they told me they cant do that and I have to call att service. So I called and very nice operator lady helped me and got everything situated. She also told me those guys in att store could of done that with no problems. I will never go back to that store again and I dont recommend anyone either.
AN
Andrew McPherson
This store is NOT a corporate location. They have deceiving signs that say "ATT" but in reality the company is called the wireless experience The real corporate owned store is only about two miles south on York Road where it meets ridgely (1803 York Rd #101, Lutherville, MD 21093)
JA
Jacquelyn Baugh
Greeted as soon as I walked in the door. The staff knew how to help me and made sure I had everything I needed from a phone case to extra chargers.
DA
Darlene Meredith
Best Customer Service ever! For myself as well as other customers who came in while I was there. The Manager was especially helpful!
MI
Michael Levine
Great store! Kyle helped me switch my family over from Sprint and the new service is great. Seemless transition.
ER
Eric Merryman
google says this store is open until 9, it is not. It is only open until 8pm
NI
Nick Baugh
This store is fantastic and so helpful! I will get all my phones here
WO
Wonhyung Ahn
Great service! Lacking in in-store available inventory.
MA
Marcia Snyder
I had a phone problem that they helped me solve.
MI
Mike Cusick
Very helpful folks
NA
Nathaniel Morris
Very nice people