Category: | Furniture Rental Service |
Address: | 8661 Philadelphia Rd, Baltimore, MD 21237, USA |
Phone: | +1 410-780-3800 |
Site: | locations.rentacenter.com |
Rating: | 1 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM Closed |
RO
Ronald Swinder
no stars at all ... why ... you stink period ,, after coming into the store and filling out the paperwork they tell us at the end we needed our pay receipts, so we leave and then had to go back and give them the paperwork after that we waited for them to call our references of which we gave the standard four references .all of which where legitimate references ,, after they called the first three references .my landlord my brother and my best friend out of state they had one more to call my sister and it seemed that they didnt even try to call her .after i had called the store back several times to get them to verify my last reference and after calling my sister to call them back several times and left messages with the management they still had not verified my last reference after almost a week of phone tag and the "credit manager " not being in or out to lunch or on the phone i was finally tired of waiting and trying to get a hold of these people to verify my last reference ,, they are slow ,, their vocal expressions on the phone are monotone and not very pleasant you can tell the manager doesnt like his job at all , and they are slower then hot molasses on a summer day ,, morale of the story , dont rent from these clowns ,, after full research you can but almost half the stuff they have in the inventory for way lower prices if you do layaway programs or just be smart and save your money . i was in the market for a computer and a 55 inch tv ,, got my tv 55 inch from best buy and it will be here today and my computer will be here in December. if you can help it , dont buy from these people ,, after looking at the same computer for 600. at a retail store and they wanted 1700 after two years of paying the inflated price they put on it ..i dont know about other rent a centers and how they operate but the one by the giant grocery and the sams club in the roseldale shopping area sucks . and the prices are outlandish ,, i still got my tv and paid half of what i would have with rent a center ,, the American people cant be this desperate to purchase over inflated products at huge finance charges from a crappy company who doesnt follow up with their customers . and then if there is a problem they dont treat you right ,,, do us all a favor .. close your doors ,, and this is after i myself and my wife have paid off other products from rent a center in Pennsylvania ,, three times ,, the Baltimore rent a centers stink ,,, but then what doesnt stink in Baltimore ,, by the way it would not be a star on this thread if it didnt make me press the star to post this thread ,,, one star and thats by force
SH
Sharon Miller
Worst customer service anywhere I make my payment on time every two weeks and my last 3 payments by Monday calling me they didnt get it and the manager took my payment but he doesnt remember I keep telling him Ive made my payment he doesnt like that fact that I got loud and hangs up on me..then calls back saying it was a glitch in the system..now my problem is everytime I make a payment over the phone sometimes they charge me 1.99 for an over the phone payment and sometimes they dont charge me I guess its the mood there in...never again will I get anything from this place again after I pay off what I got ...AND I MEAN NEVER AGAIN...J/S
RA
Rashard Ballard
Its great