Superior Ford

Category:	Ford Dealer
Address:	4303 LA-19, Zachary, LA 70791, USA
Phone:	+1 225-654-2611
Site:	superiorfordzachary.com
Rating:	2
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–5PM Closed

Location

Photos 12

Reviews 7

Plain and Associates LLC

****WARNING***** This entity has very rude customer service!!! The employees are extremely rude and unprofessional in the worse manner!!! Michelle Quinn a customer service manager, and Lacey a service representative hangs up repeatedly in customers faces and refuses to take return calls to customers or their representatives regarding the progress of repairs. Now if this is how the manager acts, how will employees act? A customer has had her car here for 3 months since December 2015. It is now March 2016, and the vehicle is still not working. The customer has paid over $1400 for services. The dealership has done nothing to help her with her inconvenience and wasted time, gas, and mental anguish. This is not fair to the customer. Please do not take your vehicle here. No one deserves this level of disrespect, unprofessional behavior, and egregious conduct. It should not take 3 months to fix a car with the same problem repeatedly. If there is an issue, one should be willing make amends for the inconvenience and dissatisfaction. The dealership has done nothing to help this individual. Consider yourself warned of these outrageous and unscrupulous business practices that amount to fraud.

Bethany Burns

Overall great experience with this dealership. I bought my Ford here two years ago and the process was a breeze. Two months ago I had an accident and I brought my car here for repair. Accidents are so stressful and Superior Ford made the repair process quick, easy, and so much less stressful than if I took it somewhere else. I love the staff from the sales to service department, they are really here to help. Highly recommend this dealership.

Angela Willis

Superior Ford did a front end alignment on my sons truck and did not tighten the bolts. Thanks to Pride Automotive, the vehicle has been properly repaired and my sons life is no longer in danger.

Micah Blackard

I loved my Ford experience. Christy and Jon were very accommodating and friendly. They went above and beyond to get me in my car. Always trusy Ford.

Ashlin Brabham

Dealt with these people for 3 days,very unprofessional and gave me the run around. I will be taking my business elsewhere, dont waste your time!

Laura Benham

I have my car service here!

Becoming Love

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