Verizon

Category:	Cell Phone Store
Address:	106 Town Center Pkwy, Slidell, LA 70458, USA
Phone:	+1 985-641-3299
Site:	verizonwireless.com
Rating:	3.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 23

Reviews 21

Leslie Jacobs

Ive been coming to this store since it opened, had no issues until recent. The past 2 months managers arent helpful. They keep giving us the run around regarding my daughters phone. We pre-ordered the iPhone 7 plus, came in rather quick, then the problems started. Brought the phone in to get phone info swapped and the associate ran into issues. He kept going to the manager to fix the issue, but no resolve. In the end they told us that they would call us the next day bc the issue would be fixed. We waited over a week and decided to check, since no one called. Again, we got the run around and was once again told they would call us the next day. After another week, called last night and after waiting on hold after explaining my issue, was told that they will call us the next day. Well no call (again)so here we are waiting in the store for a resolution. The previous staff was a lot more helpful than the new staff/managers. It shouldnt be this hard to get an issue resolved.

Ronnie Brown

Worst customer service Ive ever had went in over my smart watch sm r750v and they told me to send it back to where I got it, basically because I wasnt a Verizon cx I then went to the Mandeville store and within 10min he had it back up and going.

Jason Kahl

I had already been three times for the same problem, now at the FOURTH TIME! the manager told the tech to replace the phone. The tech ignored him and reset it. Now I have to FIFTH TIME for the SAME PROBLEM!!!

brian lansou

I had a glitch with my service not recognizing my area code when I traveled to another area code and Jeremy P. helped me along with tech support for almost 3 hours. Now that is customer service

Shianna Mann

Excellent service!!! I went and got my phone July 4th 2015, & I think the guys name was Troy. He was so friendly! & he kept his patients with me because Ive never had a contract before!!

Barry Gentry

I just meet with Britt. She was very professional and courteous. Answered my questions while asking leading questions to help me with my issue. Ask for her! She will help you!

Jeff Skywalker

Employees are rude and awful customer service! Will never go back. I now have At&t thanks to that store and couldnt be happier.

Jason A

I am always greeted very quickly here and get quality service with all of my questions. I would recommend this location

Christine Peterson

When purchasing phone chargers, they need to make sure they give you the right one before you leave store.

Shawn Smith

Brian and Seth were absolutely excellent very professional will definitely come back the five stars

Brad Paulhamus

Friendly staff. A few are a little pushy l, but overall nice.

mason federer

Great staff, lots of technology beyond phones.