Category: | Cell Phone Store |
Address: | 2809 Lone Oak Rd, Paducah, KY 42003, USA |
Phone: | +1 270-709-3172 |
Site: | att.com |
Rating: | 3.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
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jacob bristow
Worst att store ever. I bought a galaxy s7 here and the wifi didnt work. I called 611 to diagnose it, they determined it was a software issue on the phone. They said I can return or exchange it without a restocking fee. I go into the store and the teenager working there asks how he can help me. I explain the situation and he told me that I couldnt do that. I replyed with how I diagnosed the phone with att corporate, (Forgot to mention they cant help you diagnose problems) and they said I can cancel my upgrade and get my money back like nothing happened. He said I couldnt do that and argued with me about he was right. Responds that his district manager is in the store and I can talk to him. I told him Im here to return my device. He said sure but I have to pay the restocking fee. I start to explain what happened and he interrupts me. With "No, all returns have to have a restocking fee charged" I told him the whole story and then he reveals that they are just a retailer and not a real att corporate store. Horrible experience with teenagers and young adults that run a store all by themselves. Id give zero stars if possible. Att close this store down or fire the employees.
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Nate Freeze
Store is under ownership and managment Great vibe and helpful people! I will definatley choose this store over the others.
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Matthew Sullivan
Amazing place to come and shop and come and get hints done way faster!
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Patrick Perry
Call before going, store was closed at 5pm today.