Category: | Jeweler |
Address: | 3634 Brownsboro Rd, Louisville, KY 40207, USA |
Phone: | +1 502-896-2707 |
Site: | stmatthewsjewelers.com |
Rating: | 4.6 |
Working: | Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–2PM Closed |
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Hope Proctor
The service is not that great. The last time I was in this store to get a watch battery, I had inquired about adding links back onto my 14K Gold watch band and one of the Sales Associates remarked that the watch on my arm could NOT possibly be 14K gold. I told her it was and she argued with me in front of other customers that it was NOT and even asked where I purchased it. I told her from a jeweler in NYC. She was so insisted that it was not gold and told me I was mistaken. She knew I was very upset by then so she offered to have it tested; it came back as 14 K gold. She was so rude. NO apology for being wrong. I wrote the Store Owner a letter letting him know how I was treated and he never bothered to contact me with an apology or even a thank you for letting him know. I thought this incident was very INSULTING and I will NEVER go back there again!!!!!! HJPROCTOR
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Eric Bassett
I always receive fast and professional service at St. Matthews Jewelers. Great place to have your Jewelry cleaned or repaired or to get a replacement watch battery. Ive also purchased diamond earrings as a gift for my wife here and definitely paid far less than what some other Jewelers were charging for similar quality.
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A Private User
I live in Ohio, but have ordered birthstone "eternity" rings (for a necklace) each time Ive had a new grandchild. All business has been conducted over the phone--Ive never been there, but was recommended by a friend. Every order has been handled with accuracy and efficiency.
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Kathryn Davis
My dads been going here for many years to get his cross cleaned. Theyve become so familiar with him that they treat him like family and often times refuse to take his money for the cleaning. He purchased a beautiful gift for me as well at a very reasonable price :)
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John Kenney
Great service, very helpful when needing a gift item,I have ben going there for years,friendly staff and great owner
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Billy Lawson
Great customer service and excellent repair prices! Ask about the watch battery special.
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Special K
They resized my sterling ring two sizes and did a fantastic job! Thank you!!