Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	4972 Shelbyville Rd, Louisville, KY 40207, USA
Phone:	+1 502-891-6374
Site:	stores.jared.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 42

Reviews 10

Aimee J

Although we ended up not getting a ring from Jareds, they were amazing. The people were wonderful and helpful. They made us feel welcome and had a huge amount of selection for our budget. They catered to our budget and really did not push us or make us feel pressured in any way. The other amazing thing about Jareds is how they really work as a team, everyone was helpful and very friendly and welcoming. I loved the fact that there was a play area for the kids, they made sure to ask us if we wanted any refreshments, they offered us umbrellas if it was raining and they even have a TV area if you wanted to watch. All around a wonderful experience even though we did not purchase anything and they still welcomed us. When looking at their selections, it was awesome because their diamonds have a specific number inscribed on them in case they are stolen or lost. They do a wonderful job at listening to details in regards to what you are looking for and they also explained everything about jewelry in depth, such as what type of diamond, the quality, etc etc. The only reason we didnt end up purchasing from Jareds even though we saw one that we fell in love with is because o the fact that there was one that we had previously seen that we could not pass up. It was the ring that fit the brides personality the best. Needless to say, anytime that we need to purchase jewelry in the future, we will be going back to Jareds, especially with the comfort we felt in going there and I recommend you to seek help from Jareds for all of your needs, considering shopping for Jewelry can be very overwhelming.

S Green

DO NOT SPEND YOUR MONEY AT THIS OVERPRICED JEWELRY STORE!!! They have horrible customer service by untrained commissioned employees. The Assistant Mgr Kristian is very rude. We were treated rudely in the store & opted not to purchase our loose sapphire from the store that turned out to be overly priced. We had already purchased our Neil Lane setting from Jareds website that needed a stone. After bad customer service & rude staff, we decided to go to The Shane Company where we were treated extremely well! The Natural Sapphire was Beautiful, nicely priced (a lot less than Jared tried to charge), bigger in total carat weight & the exact color that I wanted. They had the sapphires on hand for me to choose from...I did not have to wait for it to be ordered. Jared had to order the sapphires & they did not have a color wheel/catalog so it was a guessing game as to what color the sapphire would be when it arrived to the store. If you want great customer service & quality merchandise, just ride down the street to The Shane Company....they will definitely provide it & much more. They do not work on commission & they genuinely care about making you happy!

Spencer Preston

Had two phenomenal experiences at Jareds picking out diamond earrings and engagement ring for my fiance. Was very happy with my purchases and recommended them to everyone I talked to about what I bought. But then...... it all went wrong with the wedding bands. At first, the ring was supposed to be shipped from another store in NJ but it never actually existed because someone had the stock wrong on the computers. They never realized it until we went in there and it had been a week past the delivery date. Then they said they had to order it from the manufacturer.... the order never went through because they ordered it incorrectly(not sure how thats possible). Then they finally get it correct after a week. Story is not over yet, havent received the ring yet (fingers crossed). I politely informed them that I will not be buying anything from there again and they havent even try to win me back or make it right. So I do not advise anyone ordering anything from them. If the item you want it right there in the showroom, excellent service and great price for the quality. If not, DO NOT ORDER ANYTHING.

Keith Matheis

Deeply disappointed with how the St. Mathews Louisville Ky store treated my wife. Your business is largely dependant on getting women to change their last names. Why then is there an asinine policy that makes it impossible for my wife to use her legal name when having her rings serviced? Or updating her in the system to her legal name? I think if the government can recognize and approve of her name change, surely a retail store could find it within themselves to do the same. You have taken a loyal customer and turned them away from your services. Ill be in to return my recent purchase and will take that money to a competitor. For your sake I hope you can make some changes to your policies and/or management to prevent other customers from having these problems.

Kenny Ollis

Went to get my wife a emerald ring for her birthday was a great experience was able to browse around without someone breathing down my neck service was excellent and very professional they really go out of there way to make you feel at home with even a playroom for kids if you so happen to bring with you never felt pressured to buy like most places Ive been i ended up picking a great ring that my wife loves and got the lifetime warranty they offer which made me feel even better about my purchase knowing that if somthing happens it will be replaced or fixed and 30 day refund or exchange. Jared is now my jewelry store for life

Cole Crider

I do not frequent jewelry stores often, so I went into Jared with no expectations. After three consecutive days of working with Lorie, Donna and Sara, I came away from the experience a lifetime Jared customer. The service from these three ladies was absolutely spectacular, and the process of buying a ring was both enjoyable and interesting. Well done!

britini wientjes

I prefer you ask for Barbara when you go to Jared. She made it so easy to find my birthday gift and gave me a decent price with a lifetime warranty. Thank you Barbara I appreciate you helping me at a late hour.

Scott King

Attentive service to the needs or desires that a customer might have. Special orders and customization is convenient as is their service and cleaning of existing jewelry.

Evan Evan

Their sleazy sales approach rivals that of a used car salesman. So if you like that sort of thing, then take her to Jared!

Adam Massey

Ashley was very helpful and friendly, will come back again.