Category: | Stationery Store |
Address: | 3727 Lexington Rd, Louisville, KY 40207, USA |
Phone: | +1 502-895-2707 |
Site: | papersource.com |
Rating: | 4.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–6PM |
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Myrtle Periwinkle
I was so disappointed today. I had visited the Paper Source a few weeks ago where I made multiple purchases $$$$ Was so pleased to find this shop. Told my family and friends about it and even posted their page on my FB wall. At that time I had mentioned that I had an important, expensive gift placed inside of a beautiful, large hatbox ordered from etsy which was also part of the gift and needed to be wrapped elegantly. The girls in the shop said it would be a challenge to wrap but they would figure something out when I brought it in. This morning when I phoned the shop to enquire about bringing it in to wrap, the woman I spoke to simply could not be bothered and said she didnt think they could manage it. I have already purchased my card from Paper Source and planned to buy the tissue paper and ribbon there along with the $10.00 gift wrap fee. I explained that before discovering their shop I had already purchased gift wrap online which turned out to be a very large commercial size roll so that there would be plenty of paper to spare for trial and error. This seemed to further encourage the employee to turn down the job by saying the paper has to be purchased by our shop. Which I probably would have agreed to do to have the service. At this point, though I was quite frustrated with her attitude and told her so. I have gone online and in a few simple clicks found a tutorial on how to wrap large round boxes. It does take more work, time and effort, something I would have gladly paid more for than the standard fee with Paper Source. Sorry Paper Source, but today your customer service was quite poor and while your products are amazing, beautiful and unique I wont be gushing so much about the actual shop.
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Lori Morgan
Love love love this store and their customer service. Everyone is so helpful and they were wonderful as I was planning out my daughters Wedding Shower invitations. The invites turned out beautifully and they were excited for me when I showed them the final product and thanked them. Great store, selection and sales team. (OK...yes they are pricey...but you cant find the selection they have anywhere else.)
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Will Bockoven
Five star service all the way! Very helpful, friendly and welcoming employees. Shop is well lit with plenty of room to examine products and make selection with ease. Theyve planned this place well, great layout and plenty to choose from. Not the typical snob stationary store. Highly recommend. Lots of gag gifts and fun hard to find stuff.
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Taylor Clements
I love this little gift shop. I go in so often for work that they know my by name. Theyve got a great selection of high quality paper and gift items and the staff is very helpful and happy. The items are a little pricey but very well worth it
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Debbie Shell
Love this store. If you want to find unusual gifts and or great journal writing pens and papers..this is it!! Also if you want to get creative...so many fun paper kits and things to make. This store makes me happy!!!
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Kenisha Thompson
I love this store. They have great gifts, and they also gift wrap.
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Megan Donahue
Best place to get unique cards in Louisville