Category: | Gift Shop |
Address: | 3632 Brownsboro Rd, Louisville, KY 40207, USA |
Phone: | +1 502-894-9590 |
Site: | celebrations-ky.com |
Rating: | 3.2 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
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A Private User
My fiance and I went to Celebrations for our save the date card, and had a very frustrating experience. We consulted with their designer, picked card stock, gave an image. The woman who helped us--Laura--was very thoughtful in helping us choose a size of card and the font that would look good. However, in designing the card itself, we couldnt seem to communicate the correct color, and ended up having to come in again to consult in person. Which is time-consuming, but understandable. When we arrived, however, the person who helped us didnt know how to change the color, had us sit at the computer and shift things around ourselves, and made several comments about how hard it was going to be for us to find invitations if we were this picky about our save the date card (this is seriously an issue of "sage green not mint green"). We were later called and told that they cant print on the cardstock theyd suggested. So we ended up paying them for design and going somewhere else for the printing--something we could have avoided several weeks earlier if theyd known their technical limitations. Overall, while our initial meeting was lovely, we found their customer service consistently lacking: No one quite knew how to work their computer program, or what they could and couldnt do. Add to that the curtness and out-right rudeness we experienced, and Im not planning on returning. They seem to have a lovely retail store, but their printing and design side was very frustrating.
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Laura Baker
The worst experience I have had at a small business. I used to shop there for every greeting card I bought and they always had an excellent selection. I went in there today to purchase a Fathers Day card and the clerk, Joanna, was extremely rude and nasty to me. I spent a long time in the Fathers Day section because they had a terrible selection and I was trying to find one that I liked. Joanna stood next to me and started staring at me while I was looking through cards and eventually started making a huffing sound is it she was frustrated with the amount of time I was taking to purchase a card. Why would she care? So I just walked away and started looking at birthday cards because I needed a birthday card as well. She said in a snide, nasty voice, "can I help you?" as I was walking away. I told her she was being extremely rude and that I wouldnt be back. She made a scoffing sound and told me I was being ridiculous. I will certainly not go back now.
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A Private User
I took several pieces of artwork into Celebrations for framing and am so incredibly happy with the work done. I went into the shop with a very specific wood and finish in mind for the frames. The framing staff was patient and knowledgeable (Im unabashedly high maintenance and particular), they found the moulding in a catalog for special order and my pieces were turned around in a pretty short amount of time. They suggested special anti-glare glass which makes it easier to view the darker areas of the artwork. The frames look so sophisticated, museum-quality. Im so pleased.
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A Private User
We were shopping for wedding invitations. The clerk was clearly appalled that we did not intend to spend thousands of dollars on wedding invitations, calling cards, tissue liners, response cards, thank you cards and personalized stationery. As soon as she realized we had a budget, she was finished with us. There was no discussion of options or alternatives. She just gave us a disgusted, "Well, I do not know what to tell you" look. So we left and found exactly what we wanted that afternoon.
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A Private User
We visit Celebrations as often as we can. The shop is full of tasteful and intriguing items. We have always found exactly what we are looking for in a gift and a few things for ourselves as well. The staff has always been friendly, knowledgeable and attentive. A+
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A Private User
Great selection of gifts and cards. Lots of variety for custom invitations - we used them for our wedding and were really happy. Framing is good too. Very friendly people and nice atmosphere.
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Marsha Salzman
I love this boutique. They have wonderful items for gifts (and they wrap), amazing invitations, and the owners are so helpful and nice.
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Alisha M
Very friendly staff. Huge selection of invitations to look through
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Danielle GamboaMontoya
its not very good