Category: | Video Game Store |
Address: | 4951 Houston Rd, Florence, KY 41042, USA |
Phone: | +1 859-282-6079 |
Site: | gamestop.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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A Private User
Ive been to this location probably 12 times, because its very close to where I live. I left satisfied ONE time. It seems they never have what Im looking for. The staff has been rude at times. One time I bought a used PS3 game, came home, and when I opened the case I realized they had sent me home with the PS2 version (was this my fault for not checking before I left?) If you want a decent GameStop experience, take the extra 5 minutes to drive to the Mall Road store. Ive had to go there many times after leaving dissatisfied with this joke of a game store.
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nathan bauer
I bought a PS3 from this location and exchanged it serveral times due to be defective.this past time I went I talked to this employee named Ryan I took a PS3 back due to being broken before with even got it home every word out of his mouth was ethier accusing me of breaking it or a smartass remark about the answers I have to his questions.i am very dissatisfied and would not recommend this GameStop to anyone.
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tyler neeley
Gamestop has to be the WORST GAME STORE IN HISTORY. I understand used games arent in the best condition but they are playable. But gamestop has become VERY CARELESS about a game when it comes to being able to be played or not. They take whatever game you give them wether it works or not, and it makes it into your hands so you can waste your money.
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alex limle
Unfortunately unlike the mall location that apparently doesnt have a working phone - this store has a phone, but wont answer - same situation with trying to call this store from multiple phones at different times, just that they could but wont answer. This is 2016 - you should not need to leave your home to ask a store a question.
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Joey Boudot
Decent Game stop with a decent selection. I would take the extra 5 minutes and head up to the big one on Mallroad (not the one in the mall but the one across from the mall. Why are there so many so close to each other?). The one on mall is just bigger and has a wider selection of board games and collectables as well.
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Hurldon Anderson
Ive been a customer at this store since they opened a decade or so ago. The staff is friendly, always helpful, and they even let me know about upcoming games in my genre I may not have heard about. I would recommend this location to anyone who wants to shop at a store that doesnt just sell games....they know games.
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Smoking With Uncle Jay
This is my favorite place to go for gaming supplies. The staff is nice, helpful, and has good knowledge about their products. I like how they are willing to be personable and strike up a conversation about gaming while you are there. Check it out!
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Garrett Ridener
It had amazing service and I love this place great for good deals on games consoles and accessories for all of your gaming wants and need and they also have used consoles games and controllers for cheaper than dirt.
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bonnie jones
Just went into store to buy some games and a charging cord for a DS3 for grandson. Very nice the moment I walked in and very helpful. I was asked many times if I had any questions or needed help. Nice experience!
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Sara Moloney
It is a smaller store so they dont have as many demos to try out. Their selection is still decent, seems like I have an easier time finding titles than the one on Mall Road
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Daniel Chan
I like coming to this store and purchase video games. The associates are friendly and they will help you right away. I will recommend people to come here often.
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Mike Cole
Great place to find awesome prices on games. If you buy used you can return for any reason for a full refund. Just like a rental for 7 days
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A Private User
Fantastic service every time I go there, only one I go to... never have a problem staff is amazing, I recommend this one
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Priscilla Dulian
I called ahead for them to have games ready and when I arrived, my games were waiting for me. Good customer service.
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Donald Casey
Very helpful and friendly staff rewards and roll backs are legit all in all solid spot
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A Mom and her Ornery Belle Lee
Fairly big variety of newer platform games. Just not a lot of PC games
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Andrew Bosma
Good store but wouldnt give me a full refund for one of my hands
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NerdyJustin
Great staff. Nice and knowledgeable in current video games.
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Jacob Shell
I bought a charger for a battery pack and it didnt work
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Jason Downey
Usually good service and all your gaming needs.
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Antihippie24
Theyre always cool and easy to deal with.
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Jr Jefferson
Best place to shop for video games.
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Tevin Napier
Very knowledgeable employees
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Latasha King
Always helpful and friendly!
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Tim Berberich
Gamer need Mecca
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Ginger James
Very personable
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Nick Mayer
Love gamestop!
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Robert Legner
Going today.