Boost Mobile Store by Allied Communications

Category:	Cell Phone Store
Address:	1035 Vandercar Way, Florence, KY 41042, USA
Phone:	+1 859-647-3662
Site:	boostmobile.com
Rating:	4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM Closed

Location

Photos 7

Reviews 15

Amy Burton

**Dont waste your time or money** Hugo or however you spell his name is down right awful!! He has awful customer service skills. Telling me things like "whatever maam" I said excuse me! You dont talk like that to me. Telling me my sons phone isnt activated, when it is and that he can activate it for $75 and again I repeat its activated already and he swore it wasnt if it wasnt sending it receiving calls. I was told that a new SIM card is $10 in the stores, but he is trying to sell it to me for $50. My sons SIM card is scratched badly and is not reading in the phone correctly. I have been on the phone with customer care about this issue many times, I took the SIM card out and put it back in and it will read for about 5 minutes. I asked for his managers name and her name is Miranda and he said Im more than welcome to call and report him that today is his last day. I said your customer service skills really suck and I walked out!!

Jack Wehr

Warning, dont step foot in this place. My wife was never given a receipt and I had a problem with my LG stylo 3. The speakerphone volume was muffled, so you could not make out what the other person was saying. I called about it, was told they would call back, never did. I go up today and am told their policy on the receipt, which my wife wasnt given, states they will only exchange within 3 days if its defective. The girl obviously knew it was as she gave me a number to call LG, and they would give a new phone. All I asked was to exchange the defective phone, and pay the difference! No upper management /owner will call me back. I promise to let everyone I know not to get near this place. My wife will do the same. Hope your stupidity is worth loosing hundreds of potential new customers.

Misti Wiedmann

This "store" is a joke. Ive been quoted prices wrong multiple times (but the manager says that we are confused). When I called the manager about it once he said hed call me and never called. Today I had a problem with my phone (after already going to the store) and I called the store and she didnt even try to help fix the problem, just transferred me to someones cell phone voicemail (IDK who but they dont call back either). My moms phone is a paperweight because they messed up syncing our accounts together. AVOID AT ALL COSTS (trust me it will cost you). FROM NOW ON I AM TAKING THE DRIVE TO NEWPORT OR CALLING CUSTOMER SERVICE, itll be worth the gas money not to have to deal with these idiots!!!!

Joshua Walker

Everytime I walk in this store, I am greeted by the same friendly gentleman. He is extremely helpful, knowledgeable, and always answers every question. The store is very inviting and clean. It is easy to view every product, plan option, and phone option. I live 16 miles away from this store and there are definitly boost stores closer to me, but Ill drive to Florence everytime because of the great experience I have every single time I walk in. Yall rock. Thank you, April

Leonor Perez

Esta tienda es limpa, y tiene empleados que estan listos para ayudar. Me gusto el servicio y la localidad. Espero que todos vayan a comprar su telefono celular con Boost. This store is clean and friendly. I like how knowledgeable the employees are and that they are helpful in helping me pick the right phone for me. I encourage anyone who is looking for a cellphone for a great price and quality service to stop by this location and get a great deal.

mike bowling

Im a little torn. My phone says my SIM card is not working and after reading all the reviews for the local Boost Mobile stores, I can say I am afraid to go to any of them. I guess Im going to take my chances at this location and keep my fingers crossed. Ill let you guys know how this goes.

frost fyre

Recommend purchasing elsewhere. I just walked in and dropped over $650 dollars to be treated afterwards like I should leave before making sure the phone works properly. Same service as all boost mobile which is great but horrible service.

Joey B

Best boost store in the area! Wouldnt do business anywhere else! Jerry was very helpful, He made sure I had everything I needed ! Ask for Jerry if you want great customer service!

Chasity Wehr

The absolute worst customer service and return policy. Buyer beware. Good company, horrible franchise. Purchase online, save money, and 14 days for returns, not 0

Colonel Hargett

This location is the nicest Boost Mobile Store I have ever been in. Thanks for the great service and congratulations on the new store.

Paige Kendall

Everytime i go there they help me fast and convenient and they dont rip me off like the other boost mobile stores

Mike Turner

Best store around. I dont know what ronn is talking about Jerry is an amazing guy..

Timw Thurmansr

Boost mobile cell service sucks, and metro pcs aint much better..

Amanda Barrie

Very friendly staff in this store. Helpful and courteous.

Greg Jackson

This place is great. Fast and good service