Thoma & Sutton Eye Care

Category:	Optometrist
Address:	3978 Alexandria Pike, Cold Spring, KY 41076, USA
Phone:	+1 859-441-8500
Site:	thomasutton.com
Rating:	2
Working:	9AM–7PM 9AM–6PM 9AM–6PM 9AM–7PM 9AM–6PM 8AM–1PM Closed

Location

Photos 15

Reviews 5

Ct Gallagher

I ordered a very expensive pair of glasses- no line bifocals with auto tint, anti reflective coating, anti scratch, etc- the works, on 3/14. I was told they would be ready by 3/24. On 3/26 I called to inquire on the status as I had not been contacted. I was curtly told that the glasses were not ready, not to call again, and that they would call me when the glasses were ready. On 4/2, I again called. This time I was informed that not only were they not ready, they had not yet been ordered from the lab and it would be at least another week before I could receive them. Total time for very overpriced glasses : 4 weeks ! I ordered a similar pair from WALMART and got them for half the price in 5 days. The Walmart pair are excellent quality.

Herbi R. Ratu

Bad experience. My wife had annual eye exam last year there, they billed me USD 80 for it. They said there were some annual eye exam were not covered by insurance. Wish they warned my wife rather than ask her to do all exams without her consent. The worst part, after been talking on the phones to insurance and T&S for months to settle this they sent the bill to collection agency as if we are the ones whos fault. Bad way to treat a customer. Never go back.

Tim Moore

I typically never write negative reviews, but I think this deserves one. I have been to this place 3 times & every time I walk in I fell disrespected or downgraded. The woman at the first table makes me feel un easy about purchasing anything there. Short story short I Will never do business there again. Terrible experience.

Julie Geiman

Nice selection of eyeglasses. I appreciate the techs quick eyeglass adjustments when we drop in as needed.

Ivan

Great people, be sure to see Dr. Bowman!