Ranch Mart Ace Hardware

Category:	Hardware Store
Address:	3801 W 95th St, Overland Park, KS 66206, USA
Phone:	+1 913-649-0111
Site:	acehardware.com
Rating:	4.1
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM

Location

Photos 21

Reviews 14

Kevin DeLeve

The store feels very cramped, but I guess thats inevitable for a hardware store in a strip mall. Selection seems at least on par with other stores. The real issue was the customer service. Ill admit, I dont know a lot about tools, but even if I ask a stupid question, I expect the help desk to be helpful and friendly. I got the answer I was looking for, but not before being talked down to and made to feel like an idiot. The lady at the checkout counter, where the ladder we were purchasing was waiting (taken to the front by another employee), was about to close her lane. Sure, our fault for getting in the wrong queue, but she was extremely short about it. She checked us out, but the disdain was palpable. Go for nicer employees on your next hirings.

Michael Black

I love digging through the small isles! These guys have just about everything you need. Sure, they dont have lumber and some other things, so you will have to go to HD sometimes, but they really do a good job stocking the shelves with stuff. There are a lot of great things here for older homes you wont find at HD like switches and knobs and things for older windows that other guys just dont carry. Four stars because sometimes the staff can be a bit snippy sometimes. Theyre all older and all very smart, so you just have to tolerate it sometimes.

KSMike1

This store is the closest thing I know of in Kansas City to the old-fashioned hardware store. TONS of stuff that might only sell once a year (but when you need it, you need it), rather than only things that move fast (like most hardware stores and the big box stores have become). Those who dont like this store because its "cramped," dark, etc., dont know what its like to go into a real hardware store. Theyre lucky one still exists. I drive a long distance just to give them my business (and because they usually have things nobody else has).

Morgan Barker

Most of the time they have been helpful, but maybe my previous visits werent as demanding. We went into the paint center this last weekend to have our colors mixed up and the person who helped us was absolutely terrible. He didnt seem like he knew at all what was going on, and just kind of muttered around. After about 10 minutes of him spitting out random sentences, we took our business to the ACE down the street. There is no chance of me visiting this location again, the service was awful.

Grant Damas

Once I went here to fill up my propane tank, and even though the store was practically empty, it took over 30 minutes. They forgot about me and didnt even apologize for wasting my time. They do have a pretty good selection of supplies, for a neighborhood hardware store. But, Lowes and Home Depot will get you a better price with a much bigger selection. There just arent any of those nearby.

Jim Drummond

53 years ago, my dad took me to Ranchmart Hdwr, I was 7 years old. Ive enjoyed looking at all the stuff then, and still do. My sons worked here in high school. Its not just a store, theyre family.

Joann Metcalf

Best service. Employees were all helpful and treated me as a friend. Lots of unique items in the housewares dept. The only hardware store I will ever shop at!!!.

The jack And mom channel

Terrible Supervisor! I tried to exchange a cheap umbrella and they wouldnt do it! So much for Costumer service!!! Terrible place!

Ray choi

The hardware selection seems lacking at times but overall a good store.

judy ensminger

One of my favs They have everything Love the cleaners and Kit stuff

Brian Dowell

Outstanding customer service. Great selection, competitive prices.

EB Whitefield

Always wonderful helpful knowledgeable clerks.

Joseph Perrine

Great small hardware store.