Grinnell Firestone

Reviews 8

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S Hadley

Let me share about Mike at Grinnell Firestone. My 99 CRV broke down on 11th Avenue Friday at 11:00a ... but I was able to get it started and with cousin Jim Bucks suggestion - we drove it to Grinnell Firestone. Later that day Todd at Firestone phoned to say the distributor part needed to be replaced and they didnt have it. It was in Des Moines. They closed in one hour. They were closed Saturday - reopening on Monday. I explained I had to be back in KC on Sunday. Mike came in on Saturday - his day off - and had my car back on the road by 9:00a. When I said "God bless you" - Mike said "He already did - and Im supposed to pay it forward." Mike is a true blessing in a world where we often forget there are really good people out there! Thank you, Mike ... thank you, Todd - and Cousin Jim - thanks for pointing me in the right direction!

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Gamer 30

Great Business! Was stranded on I-80 late on a Sunday afternoon. Made contact with Mike via email, through their on-line quote system, and he assured me they could take care of my needs first thing in the morning. I arrived at the store when they opened at 7:30a.m. and he had me back on the road within the hour. Saved me hundreds of dollars compared to AAA whose best effort was a 40 mile tow and I only had coverage for 5 miles. Needless to say AAA member no longer but huge fan of Ginnell Firestone!

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Isamar Carmenate

Grinell firestone saved us! We were on highway 80 Friday evening when our tire gave out. I was able to make it to a nearby motel, emailed a few shops for help. Grinell firestone was the only one to email back within minutes! Mike advised he closed Saturdays but he would be able to open up the shop early morning to help us out. We Are so grateful for his kindness and willingness to help even though it was out of his business hours. Thank you, Mike!!!

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Toni

This is a great family owned business. We were on our way to Omaha and our car broke down late in the day on I-80. I called several auto repair places in Grinnell and Firestone was the only one who agreed to diagnose the car that day. They not only diagnosed the problem, they fixed it the same day and we were back on 80 before 5pm. Thank you Grinnell Firestone! You saved our weekend.

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Douglas Sells

I had a flat in a rental we were using for work. I stopped in to have it replaced it plugged. They were able to repair it in a matter of minutes. Also they out the spare back in its storage place without me asking. This was a huge help and saved me having to mess with it at the end of the day. Thanks guys, you rock.

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Dawnmarie Akers

Absolutely amazing people at this Location. Honest people , treated me like I was family, spoke to me as a human ( ya know the saying woman and cars) will so continue to send people there and I will be bring my car back for new shoes in a month. Thank you for being you.

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Benjamin Fuller

Prices are better than dealer and they are straight forward about any issues they may find on you vehicle. General maintenance is quick and efficient. Staff is courteous. Small town atmosphere with professional service.

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Joe Cira

Broke down on interstate, made call, got there very quickly, got back to store, received service very quickly, and back on road shortly!! Owner very friendly and service reasonably priced--5 star!!

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