AT&T

AT&T, 13901 Town Center Blvd #300, Noblesville, IN 46060, USA,

Category:	Cell Phone Store
Address:	13901 Town Center Blvd #300, Noblesville, IN 46060, USA
Phone:	+1 317-773-7039
Site:	att.com
Rating:	3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 9

Reviews 15

EPPERSON BEVERLY

My review is relating to the company AT&T as a whole, not specifically to this Indiana store. I have had AT&T for 7 years now and I grow more and more dissatisfied. I have received good customer service, but I have an issue with their services and procedures. The HTC store has always provided me with great service, but they are at a serious disadvantage because AT&T services and procedures are a difficult sell to customers!!!! I am the primary number on an account with each of my sons having a line (2). Seven years back I shopped around to determine which provider would be best for my family, and that choice was AT&T. I STILL PAID ALMOST 120.00 WITH UNLIMITED TEXT, UNLIMITED VOICE, AND 300mb DATA. Since this time my bill has gone up and up progressively over time. I saw it go $$$$ up, fees here, fees there, fees that I had no idea what they were for. Some fees just showed up on my bill. These fees are all non-text, voice, data related items. I still dont know why there are so many darn miscellaneous fees on my bill????? Over time to lover my bill I would eliminate data, other services, but my bill would go up in one area because I lowered the cost for another service. NO MATTER WHAT I WOULD DO MY BILL KEPT GOING UP. NOW I PAY ALMOST 180.00/ MONTH, IF I DONT HAVE OVERAGES, SO IT COULD BE MORE THAN THIS AMOUNT. I am very frustrated with this company!! Ive talked to friends family and co-workers and have concluded that all the major companies are exactly the same with hidden fees i.e, activation, upgrades, taxes for every reason under the sun, service fees for everything. I am not sure what the answer is for the average consumer. The fact is that this is a matter of supply and demand and the major cell providers have more leverage than consumers. I need a plan with unlimited talk, text and approx. 5mb data with 3 smartphones lines for less than $140.00/month. Anybody out here have any good ideas????? ***SORRY ABOUT MY RANT***

Eric Winebrenner

Was able to get in and out fairly quick for the most part but I think thats mainly cause I came at a decent time when there wasnt too many people there yet. Never really a fan of the barrage of "adds" that are always offered (ie tv, home security, tablets, etc.) but I understand the retail business model enough to not really blame that one store for it. Overall, got what I needed and got home.

leslie mendez

At&t need to fire these fools and hire new ones.I went on calling them for an hour straight.hearing the same damn response every time. "Were sorry", " press one to call back again". They refused to answer. At one point they answered and without saying a word, they put me on hold. Horrible service.

Brianna Tinker

Giving it one star is too much. I hate that all the Internet in this town is At&T because it sucks. If I cant rely on this company with my internet how can I rely on them with my phone. This place is a joke. I use my 3G everyday at home because my WIFI is always out.

Tyler Wilson

My wife purchased a Samsung Galaxy 8 on Sat. June 10th, noticed a horizontal line flickering on screen the very next day. Was able to finally get into store today 6/13 and was charged $45 restocking fee to replace phone. Im in shock... what a joke!!!

Nate Chappelle

Service man didnt acknowledge that we entered the building. Sat there for 20 mins. to come to find out that another agent gave away my phone that was on hold form me. Poor customer service.

A Private User

This store is consistently outstanding. I have gone there to handle my AT&T business account, buy at least 3 iphones, buy u-verse, etc. Never fails to impress.

Heather Kasselman

Very friendly. Figured out what was wrong with my phone and ordered me a new one with my warranty quickly so I could get on with my day.

Nathan Miller

Lots of employees 2 of which just stood behind the counter the whole time....still waited 45m to swap a simcard... ridiculous.

Gregory Pierce

Fantastic Staff. Very helpful and even let us stick around a little later than we should have waiting for a phone to backup.

Jeremiah Perkins

Busy but service was good. just make sure they dont over sell you.

Matt Burke

Visited numerous times and always gotten good service.

Kurt Beard

High pressure sales without customer service.