TNT Auto Sales & Service

Category:	Car Dealer
Address:	1320 E Blvd St, Kokomo, IN 46902, USA
Phone:	+1 765-452-7042
Site:	buyattnt.com
Rating:	4.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed

Location

Photos 21

Reviews 22

Kelly Anderson

BUYERS BEWARE. I wouldnt give TNT AUTO SALES any STARS. They do not deserve to be in the Star category. I purchased a vehicle from TNT Auto Sales in Kokomo and was truly excited. Although their customer service was not the best, I bought the vehicle. Upon picking up the car there was no gas. Also, they promised to detail the vehicle but gave it to me dirty inside and out. They claimed to be busy but when I arrived at the dealership there were no customers on the lot. I took delivery of the car anyway because I needed to leave for Taylor University the next day. As I was driving home I was just thinking to myself what a true "blessing". Upon arriving home I turned my vehicle off and went into the house to pick up my parents. We ALL were so excited, even 6 of my neighbors stopped by to see the car. My parents and I decided to take a ride and I tried to start the vehicle but it WOULDNT START. My parents and neighbors were just in shock and I was HURT/EMBARRASSED. I had the car towed to a well known trustworthy local repair shop. I was told by the shop Manager the vehicle needed a new starter, battery and other items repaired. The total cost of repair was $1255.00. I was so ANGRY because this was my first vehicle I paid cash to purchase. I worked several hours overtime and even took on a second job. My College Tuition at Taylor University is extremely high and I account for every dollar I spend. My parents did help me with the repair although my dad is a disabled veteran and my mom works 2 jobs to help me pay my tuition. This added expense was just not necessary. The Manager Larry was RUDE and OBNOXIOUS. He mentioned calling the owner to see what could be done but claimed the owner always stands by his word. He then told me it was my responsibility to deal with the repairs. I even asked if they would help with some of costs and he stated "HELL NO" and just kept trying to over talk me. My Dad called Larry and was told the same as me. TNT has no responsibility. My Dad asked for the owners number and neither Larry or nor the Rude salesman would give us the number. Also, my Dad asked if he could leave his number for them to pass on to the owner and Larry said he would do so but we never received a return call. If this would have been a few weeks to a month after purchasing the vehicle then I would felt it was my responsibility to make the repairs. Although, I drove the car home and it would not RESTART. I feel TNT Auto should have helped with the cost of the repairs. This is just a warning to all purchasing a vehicle from any of the TNT Auto Sales....PLEASE PLEASE PLEASE Beware. These guys are not professional and make sure you have the car checked out and its in good condition. Im just happy that my safety was not jeopardized because I could have been driving back to school and it could have stopped at some point. One thing for sure Im young and I will be purchasing several vehicles in the future. I will NEVER NEVER NEVER purchase a vehicle from TNT Auto Sales in Kokomo. Ive lived here all my life and never experienced customer service to be so bad and for the staff to be so RUDE. In reading other reviews it seems several people have had problems with TNT Auto Sales. Im sure Larry and his staff were involved. They need to accept responsibility when they sale a bad vehicle and help the customer. Word of mouth means the most and Im passing the word about TNT Auto Sales and Service. Ive already contacted the Attorney Generals Office and Better Business Bureau. According to the Attorney General they already have a file on this company along with several other dealers. TNT Auto I can say one thing to you SHAME on YOU ALL. Im sure Larry and his Staff will deny these allegations but trust everything Ive written is the TRUTH. Once again I have several years to buy cars but I will NEVER NEVER NEVER return to TNT AUTO SALES. Being a Christian means the most to me and my family and TNT does NOT conduct business in a Christian like manner. BUYERS BEWARE of TNT AUTO SALES in KOKOMO....

Amanda Rayls

They were very unprofessional and were disrespectful!!! Never will I do a sale thru them or allow any one I know buy from them!! They need to learn how to treat any customer if they want any business!!

Brooke Jones

Just bought a car from there a couple months ago and had a great experience! All of the salesman work hard to make sure you get the vehicle you want. Would definitely purchase a car from TNT again!

Robert Steele

Looking for a new/used Harley Davidson. Check out TNT auto sales. They have some great motorcycles begging for a rider.

A Private User

Excellent customer service quick feedback outgoing beyond expectations. I would recommend him to anyone.

A Private User

We are very happy. We keep coming back and have sent family and friends who have also made purchases.

A Private User

Very friendly. Willing to work with you & to get you the best deals. ASC warranty is great, too.

A Private User

Experience was great. Saleman very personable and knowledgeable. Would definitely come back.

A Private User

Salesman was very courteous and helpful. Transaction went quick and smoothly.