Category: | Pet Supply Store |
Address: | 2140 E Blvd St, Kokomo, IN 46902, USA |
Phone: | +1 765-457-4958 |
Site: | stores.petco.com |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Mona Swain
Went into the store for fish supplies on a Tuesday afternoon. The store was out of what I was looking for. An employee told me that a truck was due Wednesday morning. They would have what I needed Wednesdays afternoon. I went into the store Wednesday after 5 pm. They had what I needed. It was on palettes. I was told they lost power and couldnt do anything until the power was turned back on. I was given quite a few reasons why I couldnt be helped. I was even told " its not like we just stood around with our finger up our ass. " The thing here is I have worked were the power was out. We didnt go home. We cleaned and stocked the store room floors. When power was lost during the day. Which didnt happen often. The cashiers used hand held calculators. We still served the customers. I told my husband. With the way this store is ran. We would be better off driving to Indianapolis or Lafayette.
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Liz Cortez
I brought my dog here to utilize the self serve dog wash. The bathing area was not acceptable what so ever. The tub was full of dirt and hair because it had not been cleaned out after the last person used it. The towels were all stained up, the blow dryer was like 10 years old and rusted out. My biggest problem was the shampoo provided was literally GARBAGE. I used like half the bottle because it was watered down, and I washed her twice. After drying her I noted she still smelled horrible. I brought it up to the staff how the shampoo provided was unacceptable and they just shrugged it off. Would not recommend anyone coming here for anything.
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Jeri Smith
My main complaint would be the customer service. No one ever approaches me to ask if I need any assistance, I always have to ask someone for help. Most of the time I have to go find a person as they are never around. They always act annoyed that Ive interrupted them too. Im in almost every week and it hasnt changed in the past year. I have no idea who the manager is either. You can usually tell by their clothes or a name tag, but not here. I have to go here for certain supplies, otherwise Id shop elsewhere. Im just tired of crappy customer service and its so prevalent in many places anymore.
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Demi Novinger
This is a great Petco! They had everything I needed for my little hedgehog with loads of varieties for both domestic and exotic pets, including organic brands. The employees really care about the health and safety of your pet!
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Sbrownwalsh
Love this store. Im there often and the staff treats us like family. They are all so friendly to me and my dogs. The free puppy play class every weekend is awesome and my puppy loves it! Definitely reccomend going here!
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kAyy&nJayy
PRICES ARE WAY TO HIGH ON EVERYTHING. STAFF WAS KIND OF RUDE WHEN I ASKED THE CASHIER TO HELP ME FIND SOMETHING SHE TOLD ME SHE WASNT ALLOWED...WHAT?? REALLY?? SHE CANT HELP A CUSTOMER IN STORE? BAD BUSINESS
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MommyMayhem 3
Always have a good experience here staff is friendly and helpful I regularly bring my yorkie in with me when we shop and you can tell the entire staff truly are animal lovers
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willis york
Excellent staff. Fish selection can be a little weak, but thats not their fault. Huge selection of dog and cat foods.
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Justin Jameson
The staff was really friendly and didnt mind going out of their way to help at closing time.
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Jackson Fawbush
Adopt a pet day! Lots of cute cats,dogs, and everything else you could want.
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Amber Clark
Take good care of their customers and the pets they sell....
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Matthew Nichols
No dog grooming but they let you use the equipment.
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Celena Butler
If you need something for your pet, Petco has it!
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Darik Wolf
Everything you will need for animal supplies!!
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Joy Williams
very helpful staff and knowledgeable too!
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Jonathan Turley
Had fun seeing kittens up for adoption.
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robin howard
Staff is always helpful and friendly!
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Freddy Gravitt
People are great and reliable
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Gabbie Bonewitz
I love my Petco
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erik armstrong
Helpful staff