Sprint Store

Reviews 16

JA

Jack Gwinn

Maybe not as much this store as their policies. For the 18 years that Ive been a sprint customer I have always paid my bill with cash in the store. Today they refused to take my cash payment unless I allowed them to scan my drivers license into their system apparently so sprint could make more money by selling my data under the guise that its for my protection. WHAT!? How is scanning my id into their database in order to take my money protecting me? Is it to prevent some strange person from secretly paying my bill? Let them! Why is it that a printed receipt is not a good enough protection and validation of a payment made in cash? If I dont need an id to vote then why the hell do I need one to get a company to take my cash?

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AR

Art Lover

Sprint and this store have to be watched. I would give a zero if possible. From the associates to the manager none of them are professional, or do what they say. I was looking at my bill and noticed nearly $150 of unauthorized charges on the account activation fee charge for phones that have no activation fee then a free tablet that was supposed to have activation fees waived wasnt waived. After almost getting everything resolved after working with Dion the manager who all of a sudden turned ugly and hung up the phone these people are very unprofessional

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ST

Stephanie Myers

I was surprised to read the negative reviews regarding this store, I go here anytime I have an issue or just need something for my phones. Weve had an account with 10 phones and a tablet for 15+, other than standard issues youd have anywhere (questions about contracts, broken phones, additional lines, insurance etc...) we have been very happy! I will say that the turnover in the past few years has been greater, in fact, I have walked in the last couple times and havent known anyone, but still always helpful and polite!

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AU

Austin Lusk7

DO NOT GO TO THIS LOCATION people working in this store are the worst customer service people I have ever seen. The most rude manager I have over talked to.If you have to go into a Sprint store DO NOT GO TO THIS LOCATION. The manager threatened to throw my phone in the street if I left it there. Wow if I had time I would get a hold of his manager.

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BR

Brooke McBee

Wow! spoke with a Customer Service rep at this location... I would not give them my money ever!! Such poor customer service. Sounds like any questions was a complete bother to him and that he hated his job. Im sorry my questions interrupted your day dude. Thanks for you lack of enthusiasm to help me solve my issue.

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BE

beth wedmore

Chris was extremely helpful and fixed the issue I was having with my phone. The store is very clean and all staff are very professional. I would highly recommend this Sprint store.

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AS

Ashley Kiel

Chris was very professional and handled all our questions and needs very timely. We had the Best experience! Also the store is very clean and plays very nice music.

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JO

Josh Elder

This place has the worst costumer service that i had ever experienced. Very rude and did not want to help fix a simple issue.

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LE

Leahrdccegtgyn. N Contact n

Horrible!!! One person working on a Saturday, really?!?!? Been waiting an hour and half and still waiting.

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RE

Rebecca Adair

In this store today and WORSE experience in there i have ever had the guy was VERY RUDE and wouldnt help

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ME

Melissa Grimes

I thought the store was very clean and chris was very professional and helpful

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JO

Joshua Carter

Friendly staff took care of us right away. In and out without any problems.

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JA

Janet Bangs

Great service. Chris was extremely helpful. Ryan was very knowleable.

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AB

Abby Kennedy

Poor customer service!!

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BE

Ben Riggle

Poor customer service

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JO

Johnny Storm

Friendly staff

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