Walgreens

Reviews 8

BR

Brittney Lear

This is the absolute worst pharmacy we have ever used. I was considering switching due to the average wait time of 20 minutes before even being able to talk to someone (normally with only 1 customer ahead of me!) and frequent problems with filling prescriptions, but today was the absolute last straw. After waiting for a prescription to be filled and then waiting to be served after that initial wait time we were told it wasnt ready, with no explanation until asking for one. While it was after doctors office hours there was nothing to be done. No big deal, I called back this morning. I was told my doctor had been faxed and that I should speak with them. So I called our doctor, was informed that absolutely nothing had been sent over and they then took to taking care of things. Doctor called later in the day (4pm) to let me know that they had called 4 times, been put on hold for an average of 15 minutes each time they called, and had finally been able to get the most important script through and they were assured it would be ready for pickup at any time. 7:30pm and my husband is told its not ready because it needs doctors authorization... so here we are after office hours again and he cant get the script he needs after surgery. He was told phones were down so they probably didnt talk to the doctors office and after being told that we knew they had been spoken to he was told their computers are down too so maybe thats whats wrong. I have been on hold for OVER and hour and a half waiting to speak to the pharmacist! No one will speak to me to have this problem taken care of. I give up! We will be filling our prescriptions elsewhere from now on.

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MA

Mark Eanes

I travel a lot for a living. When I was near the house, the closest thing to me was a CVS… But their hours were short and just didnt fit my traveling lifestyle. So I switched to Walgreens. Now I was just at the one in Brownsburg Indiana on main street I believe, just yesterday and I had another Great experience there, just as I usually do Walgreens, anywhere I go. I happened to be in the pharmacy, and I have to say this particular trip was exceptional call because of "Kortnee"! Super helpful, courteous, polite and a wonderful smile to boot! She made my visit extra special. She whizzed right through any potential holdups, with her foresight and initiative! It was the complete opposite of the customer service we sometimes get out there in the world, where it feels like we have to encourage our server every step of the way. You sometimes find that in businesses of all sorts, where you feel short changed at the end of the transaction! But not with Kortnee, at Walgreens! Admittedly, she told me this wasnt her regular store, she was just helping out. But I would seriously go out of my way, to get service like that again, from her!

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A

A Private User

I love everything about walgreens. I recommend them to all my friends. The staff is attentive, friendly, expedient and helpful. They are knowledgeable, willing to investigate and problem solve. I also love the variety in the selections of general merchandise. I do a lot of seasonal candy shopping here. Easter, Halloween, Christmas, etc. Thank You Brownsburg Walgreens for keeping Excellent Customer Service Alive. Oh! And the store is always so clean!

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LY

Lydia Gard

Way better than CVS...duh. The store is always clean, and I love how huge their beauty section is (the tiny girly-girl part of me). They print pictures pretty quickly, and the quality of the picture is usually really good. Also, my brother works there, so whats not to love? :)

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EV

evelyn pounds

This Pharmacy is one of the kindness, attentive, caring pharmacists I have ever dealt with and as long as i live in Indiana they will be my pharmacy! Thanks to you all for all your help.

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A

A Private User

Will not shop here if I have coupons.They act like the money is coming out of their own pocket.

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DO

Doug Jimison

Much better than CVS.

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PH

Phillip Golden

Wouldnt recommend

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