Verizon Authorized Retailer – Cellular Sales
| Category: | Cell Phone Store |
| Address: | 725 E National Ave, Brazil, IN 47834, USA |
| Phone: | +1 812-420-2339 |
| Site: | cellularsales.com |
| Rating: | 4.5 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
Location
Photos 33
Reviews 31
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Jambow Jambow
I have a poor history with Verizon on the whole having had to use the BBB to get them to do the right thing last time. That is not to say they dont have good cell phone service they do. Customer service that is another issue. Well I just purchased the dreaded fire prone Note 7... So I have been trying to figure out what to do and finally Sept 10th Samsung put out clear concise options. These include getting a refund for Note 7 specific accessories. I was about to change to an LG G5 phone and forgo the Note 7 which was option #2. Well the store says where did I get that from and I said Samsung, show them the web page etc... "You didnt purchase the case here they say" I said I know but the recall makes no mention of place of purchase only Note 7 specific accessories. Well that is for participation retailers they say. Ok here is the web page in English it says Verizon is a participating retailor see... The sign above the door says Verizon right? We can exchange the phone for you... I came for the exchange offered by Samsung including accessories are you going to honor it. Yes we will exchange your phone... ok so you will honor parts of it? You get the idea. So I have or soon perhaps will have had 6 lines from Verizon. Anyway not impressed, kept running in circles like you might not notice you were not getting what was promised. I think I might take William Remy the Verizon managers advice and go to AT&T... What a hassle, credit to sales man Dave he was obviously frustrated but remained calm.
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Tris Decker
My experience was that of the worst possible customer service that could have ever been given. I walked into the store there were three salesman each at their area waiting on customers. No one even acknowledged that I was there. So I went over and sat down to wait. However Levi had a lady come in and he took her payment. Then he had another gentleman came in and he got up and waited on him. Then another man walked in and he hurried up and walked over to him and to assist him all the while his customer was still at his desk. No one ever acknowledged me I finally asked if someone was going to wait on me and they all said were with someone. And I responded by saying but that gentleman over there isnt and the other gentleman says hes not working however he had a customer. I was after a half an hour wait able to finally pay a bill.
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Lan Green
I just recently received my wireless bill and to my surprise I am being charged for a $600 and $400 phones. When we upgraded my moms phone ( she is 67 ) we were told that this is a $600 phone at no point did he tell us we were purchasing this phone. My mother broke said phone and went to the Greencastle In. store and the same thing happened, they gave her a $400 phone and did not DIRECTLY tell her that she would be purchasing said phone. My word of advise to ALL Verizon wireless customers is this, be very careful and make COMPLETELY sure of what you are committing to. As for the people at Verizon ( at least my experiences ) I felt deceived by them. I know I signed the paperwork but their words did not match what happened to my mother and me. I was taken care of by Matt in Brazil, not sure who my mother dealt with.
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Nancy Troxel
Brandon in brazil was very helpful and knew how to help. He told me about a tablet and couldnt pass it up. He offered great service and I will always return to this store. Bottom line he was knowledgeable about what items would help me out on my journey called life. I left knowing they could help me out in the future.
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Danny Jordan
My service at this location was less them ideal. Twice I went there to apply an employee discount, both time the gentleman scan my document but failed to attach it to the email that he sent. I decided after the second time to visit a Terre Haute store, the discount was apply first time with no problems there.
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Jerryhaas Haas
Brazil lndiana Verizon Brandon did everything for me I could ask for. Had issues with my phone and they took care of it with no problems. I have family in 12 states and my life depends on it. Best around by far.
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john pierce
Dave, always has done me very good. Always been very helpful gets me working after I have it screwed up. I will be going back to Dave for years to come. John
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Darrell Bland
Jared was extremely helpful!, he was extremely patient and cordial. He went over my plans and was able to save me some $, I always ask for hm when I come in
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cathy fessenmeyer
Nick s tried very hard to solve my problem. And was very nice. He also helped me with my iPad problem and respectful. Ill be coming back to see him soon.
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Kim Sopczak
I was helped by Tyler in the Brazil, Indiana store. He was very knowledgeable and easy to work with. I had an excellent experience and will be back!
MA
Mark Fields
Nick Hensler is a great salesman. Very helpful. Love the Brazil Verizon store.! I am a repeat customer with Nick. Ill be back for more great service!
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Lisa Fields
Love my new iPhone 6!! Nick Hensler took time to help us with all our needs and questions. Will refer friends and family to him and Brazil wireless!
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Cody Sheldon
Great experience thanks to Bill OGrady, he helped me Upgrade my phone and was very knowledgeable and friendly which made the experience great!
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Christy Frye
Excellent customer service by Nick Schwomeyer. Greeted promptly and with courtesy. I would recommend this location to other customers!
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Kaylan Miller
Branden was great he helped with any questions and he also interacted calmly with my son who was a little crazy in the store.
MA
Mandy Lynch
Great customer service from Jared. He helped get me all set up with my new phone, and he was so knowledgeable.
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Jared Staley
Baylor was super helpful today when my phone needed switched out. Ill never go to another Verizon store again!
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Lisa Hein Price
Very helpful with my phone issues. . Jared and David were knowledgeable, and easy to work with. Thanks! :)
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Robert Branham
Brandon was so helpful! Both employees were friendly as can be. Im definitely going back.
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Tyler Wilson
Baylor was awesome and extremely helpful. Pretty much the reason why I switched service.
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Zachary Reedy
Great service!! They helped me get a new phone in a hurry while I was home on leave.
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JOHN STYLES
dave was outstanding in every facet and very helpful the whole time thank you Dave!
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Madison Sturgeon
I had a great experience at the brazil store and gunar alumbaugh really helped me
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Raymond Fugate
My service at the Brazil Verizon store was awesome today With Brandon
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Mary Love
Baylor was great! Very knowlegeable and helpful!
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Sharon Paxton
Dave was great. He should get a large bonus.
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John Pierce
The big boss was there got a good deal.
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Turtle Shelley
Dave can fix it when I am lost with it
NA
Nancy Matson
Nick hensler did a fantastic job
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Brody Girton
Baylors is good at what he does
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Theresa Underwood
Excellent service!!
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