Category: | Cell Phone Store |
Address: | 1945 Marketview Dr, Yorkville, IL 60560, USA |
Phone: | +1 630-385-2933 |
Site: | storelocator.sprint.com |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM |
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rose gossett
If I could give zero I would. Staff is clueless gives customers misimformation. We have been Sprint customers since 2002. We have family on our plan. A family member tried to upgrade her phone. Instead of calling us with verification they sent her home to use her pc to assign herself as a delegate. When she returned he called my husband anyway causing her to waste further time. She had our password and never has had an issue before. I understand policies, but call first instead of tying up a customers Sunday. I have banned myself from other Sprint stories for staff issues adding this one to the list. I do not have an issue with the policy. My issue is the runaround the employee gave her concerning the policies. His lack of basic customer service was lacking.
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Minister Vyonnie Matthews
HI today, I went into the sprint store this location for the first time and Jacob, Samantha and Christina were so helpful and gave great customer service My husband and I will be back to this location because of their knowledge and Great Customer Service Skills. I am a manager at a retail store and I can appreciate Great Customer service . You have a great team at the store in Yorkville which I just discovered it is 5 min away from my home . They were able to address my question I had about my new phone note 5 and gave me a great price for my data plan.
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Elliana Maher
Christina was amazing in helping our family get a new plan and IPhone 7s! We were thrilled with the knowledge and professionalism with Christina, who was so fun to work with and made the whole morning wonderful! So grateful this store is so close, and We would highly recommend Christina to help your family!
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Di Southall
I went in to gather information, and the nicest clerk waited on me. I am a long standing Sprint customer, and this is the best service I have ever gotten. The employees name was Samantha, and she couldnt be more helpful or informative! I will definitely buy my next phone at this location.
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Jennifer Lovejoy
I was happy to find out Sprint had a store closer to home. I was even happier when I went in to upgrade my phone and received fantastic customer service from Samantha and Jake!
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Antoinette Grogan
This was my second visit to the store and the clerks are so helpful and friendly. Thank you Sam and Christina for making the experience painless.
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illinoiscowgirl93
Very professional staff. They are quick and knowledgeable about thier products. And have great deals as well!
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rbantista
Great customer service ! I will always do my business at the sprint in Yorkville
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Brittany Whelehon
great experience always happy there. feel comfortable bringing our kids with.
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Jeff Joestar
I am transgender and found this place to be highly offensive.