Luxury AutoMax

Reviews 10

RA

Ramo Bajric

Just by speaking to Jason on the phone the customer service was HORRIBLE. If I could rate this place 0/5 I definitely would. I called in 2/27/17 for a 2003 Mercedes Benz E55 Amg that was listed for $11,480 and at first I spoke to a lady, I offered $10,000 cash out the door and she told me she was going to call me in about 30 mins so she could speak to her manager. Well I never received that call back so I called again 2/28/17 and spoke to the same lady and said that he could not do that and she transferred me to Jason. I told him that I was interested in the vehicle and that I would offer him 10k cash out the door. This guy tells me that I sound like I drive a Camry! He was trying to insult me because I gave him an offer. I do not drive a Camry, I drive a 2006 BMW M5. I dont know how dealers expect to make business if they do not have good customer service. It was just an offer, as all buyers want to buy a vehicle for the least amount of moneys. If customer service was at least a grade C I would have bought this vehicle for $11k if he accepted the offer. BUT since service was a Grade F---- I wouldnt even buy it for 8k! 0/5 STARS! HORRIBLE SERVICE.

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MA

margarita mendoza

I purchased my first Mercedes GL 550 from luxury auto Maxx, I am beyond grateful to the team at this location. Its always been my dream to drive a luxury car. Jason, gave us a tour, I immediately fell in love with the GL 550. He never once made me feel as if I could not afford this car but instead said the scars for you let me tell you why. He began by telling me hes a certified specialist on Mercedes Benz Which was a plus in helping me make my decision in purchasing my truck. The service and this location was phenomenal, they treat you like family. Jimmy, took care of the Financial component was very detailed and explaining all of the necessary required steps and only my new vehicle they detailed and buff my car making it look brand-new. I highly recommend this location for anyone as this will be my permanent location for purchasing future vehicles are my family

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DA

Dawud Abu Suleiman

I have never felt comfortable or had a genuine experience buying a used car in my whole life. Until I visited Luxury Auto Max. These guys are fair, kind, and straightforward. There was never a feeling of me just being a customer, these guys treated me like their own brother. There were no problems with the car I bought (BMW 545i) but they told me if something came up they would make it right, this is important to me, standing by your product is rare. All the staff are some cool guys, not a bunch of people with ego problems, but just all around friendliness emitted from all the staff to make you feel at home. If you are looking for a used car without the fear of being suckered or being looked at as just a dollar amount, then I would recommend Luxury Auto Max in Tinley Park, they are worth the trip.

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CO

Connor Killian

This place is the scum of all scums. They lie cheat & steal. Know that they are lying as long as their mouths are open. They use an mechanic in the back that is afraid to tell the truth about these cars that are lemons due to them possibly firing him. They sell lemons and patch the issues so that it just makes it off the lot. Dont believe any of their reviews because they are usually the ones writing them. (I witnessed it with my own eyes.) The owner also has another mechanic which is his friend and they are all working together. Deceitful and should never be trusted...ever. They will only steal your money and will try to delay processes due to certain laws. You have been warned .

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MI

Miz Ramadani

I am a car guy... I love cars. I subscribe to all the car mags...I go tithe shows...and I buy nice cars. I like to deal with someone I can trust, and that knows about cars like me. Jason is the best...he has sold high end cars for over half his life. He knows his stuff...and above all...HONEST. Thats hard to find in the car business, but I got my guy. The Range Rover I got...might as well have come straight from the Range Dealership...it is the nicest slightly used car I could find, and the experience with Jasons team was WORLD CLASS! Do yourself a favor...and let Jason help you with your next car. You will not be disappointed!

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CH

Chertona Edwards

Thank you Jason at luxury auto maxx you guys made buying my Nissan Maxima the most simplest, easy, and enjoyable experience ever. Not only were you honest and upfront with me but you made me feel comfortable about spending my hard earned money with you. Jimmy takes care of you with the paper work in an exceptional way making sure my payment matched my budget and he wasnt concerned about just putting down the numbers he made sure before I signed anything that I could afford what I was buying. I recommend anyone looking for a beautiful car come to these guys youll be treated like family and drive away very happy. Like me

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MA

Martell B.

As a family man I was looking to trade in my car of 8 yrs for a new model car. Wife and I found a Honda Pilot at Luxury AutoMax using Carguru. All I can say is that this is what service is all about. Worked with both Jimmy and Jason and they got me and my family in the car we wanted at the most reasonable price without the hassle and back and forth... Felt like I knew them for years... I am going to recommend them to family and friends... Hands down to of the coolest, down to earth brothers Ive met in a long time.... Thanks to all at LAX... looking forward to working with you guys somewhere down the line.

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YV

Yvette Abdelfattah

Being a single young female already makes you feel that you are going to be taken advantage of when shopping for a car. I must say this place and their personnel made me feel very comfortable. They werent pushy and were very patient with me. I am not an impulsive person especially when trying to make a big purchase decision like this one. I felt so confident and relaxed with the whole experience that I enjoyed doing business with Luxury Automax. I will refer friends and family to these guys and will be back when I am in the market for a car again. Thank you LAX staff.

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MA

Mark Durk

My friend Pretty Ricky was looking for an S63 AMG, and we spotted him one six and a half hours from home, at Luxury AutoMax. I called them on the phone and got a hold of a salesperson named Max. Max was a really friendly straight forward guy. We set up and appointment a few days later, Ole Pretty Ricky got his S63. For an independent car lot, these guys were great. They have a very large selection of luxury cars. The manager named Jason even ordered me a 3XL Callaway pullover to match his. I definitely recommend these guys. Shake and Bake!

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MO

mohammad alshoweat

Im a first time buyer and I have no credit. I walked into Luxury Automax always wanted a Mercedes Benz E350 sport and they had a white one in excellent condition Jimmy worked on it and had me approved with a great rate. I need auto insurance Jason made a phone call and got me some insurance its like a one stop shop anything you need they could make it happen I am very pleased that I stopped here everybody went above and beyond there job. Thank you Jimmy Monica and Jason I will always be your customer

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