Category: | Cosmetics Store |
Address: | 5 Woodfield Mall, Schaumburg, IL 60173, USA |
Phone: | +1 847-413-9033 |
Site: | maccosmetics.com |
Rating: | 2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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sonali sethi
Wrost wrost wrost !!! Zero star !!! I was very excited about mac first time i went there wanted to buy whole makeup like foundation concealer primer etc. But because of customer service i was very very disappointed . they told me to wait for 5 minutes and they will be coming back but i was waiting for alomst 1/2 an hour nobody os came . one girl came after half n hour and went back for billing!!! I asked them please come here but they all were busy in billing and making money not customers !! So i never go again there not recommend to anyone!! Sephora customer service is much bettrr !!
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Jen Chou
Went here for makeup appointment since Sephora was booked the day I wanted the makeup done. I booked a week ahead. The day off, I walked in before my scheduled time, and it took 2 employees to figure out I had an appointment, and then 20 minutes before the 3rd employee came to do the makeup. It was beautiful makeup no doubt, but still, having to wait 20 minutes over the appt time? Then whats the point of having an appt? Probably not coming here for an appt again.
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Evelyn Kvistad
AWEFUL! The african american man that helped me was rude and to be honest kind of scary! he was pushy and not very nice. Ive been there a couple times...a rather "robust" for lack of a better work african american lady who helped me was also kind of rude. Didnt seem very knowledgeable about make-up and over all by the look of the bunch...not as classy as I would have expected for MAC. Wouldnt go back again.
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Jelena Avramovic
Bad customer service: you cant serve 5 customers at the same time. She, Katie-employee 421197, said she was the only manager at the time, so she is the only one who can do overrides and stuff, but I think she just wanted too much commission on sold products.
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mar isa
I see all these bad reviews but the last two times I came (march 2015, august 2016) I had great customer service I wish I had gotten their names. I guess customer service has gone down but I guess it just depends on who assists you
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joy chandler
The employees acted like it was inconvenient I was asking for help. I literally was the only customer in the store and the was 2 employees working. Definitely wouldnt waste my time or money at this location.
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C Fera
Bad customer service. Never have the product you want. Salesgirl said it wont be in for a month. A month I will have bought 10 more things somewhere else in the month.
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Dom William
They were so rude and were not helpful i went Jan30 between 5pm -5:15 I left very dissatisfied i love mac ill stick to online shopping
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David Demma
Want makeup, go here. Staff and product selection are good. Copying other review if one of these listings isnt here in the future.
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Tahura Zaid
There service and products are amazing