American Sale - Romeoville

Category:	Outdoor Furniture Store
Address:	745 Center Blvd, Romeoville, IL 60446, USA
Phone:	+1 815-512-7171
Site:	americansale.com
Rating:	4
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 10AM–6PM

Location

Photos 100

Reviews 13

James Burke

I should have written this review awhile ago to give credit where credit was due. Long story short, I purchased a Hot Spring hot tub. Andre was my salesperson and he was fantastic. I highly recommend. Was honest, attentive and genuinely cared. Well, my Hot Tub had a defect. Not the fault of American Sale, But Hot Springs. A tech was sent next day in an attempt to repair. The repair didnt work and the flaw was known by Hot Spring and a replacement was sent. Guess what, the replacement had the same flaw. Most people at this point would have lost their minds and probably wonder why I left a 5 star review. Well Manager Tony made sure he understood my frustration and that this would be made right. Fast forward and Corporate did make it right. I wont go into full detail, but I will say I was very satisfied with their outcome. I now have a Hot Tub (#3) thats working perfectly and I very much enjoy. None of this was the fault of A.S., and they were left to do damage control for Hot Spring. So to Andre, Tony and the rest of the crew there, thanks for having good old fashioned customer service skills and you werent satisfied until I was satisfied.

Teresa Wilbert

I would like to thank American Sales and in particular Colton K. for his excellent and outstanding customer service during my Christmas tree search. He took care of me and gave me his patience by answering all of my queries even though there were other customers requesting the very same thing. He was always pleasant and a professional. Colton called various stores until he found my tree and the price I could afford to pay. I have not had a Christmas tree in over 4+ and was looking for a long time and was waiting for the perfect one. American Sale and Colton, made my dream come true because now I have a tree that has far exceeded my wildest dreams! I got the Carrington pine tree that is 9 feet tall with LED Dual lights, and is easy to assemble. Thank you Colton and American Sales of Romeoville!

Chris

Ive been an American Sale customer, faithfully, for more than 12 years now...having gotten our Pool, Pool Deck, Hot Tub, Gazebo and all of our outdoor accessories from the store. Theyve always been great to deal with and if there was ever a problem...theyve been there to take care of it. This time around I dealt with Colton, in Sales, who assisted us with our most recent Sojag Gazebo purchase. He was a pleasure to work with and made sure that we got the best deal on the product too! Then, within a week, the 3 man install crew came to deliver and assemble the gazebo, and it took no more than 2 hours time! That was AWESOME!! They were super friendly and did a really nice job! All in all, I always recommend American Sale since our experiences, with the store, have been nothing short of GREAT!!

Ba Stoph

I stopped by American Sale in Romeoville, to buy 2 person Sauna, The Rep explained that he can price match a website that I found with a cheaper price, then he tried to sell me a different kind of Sauna with upgrades feature, the long story short I felt like he was making a bunch of excuses so he cannot price match the same exact sauna. At the end he said its not available anymore in their site (warehouse) I felt the Rep "Chris" was not an honest sales person Im glad that Im not buying anything from American Sale Store because this happened before any commitment to them, God know what will happen after sale service I do Not recommend this store

Randy Clendening

To whom it may concern. I have known Joe Ciro for several years and he has been a great person who goes above and beyond to help me when ever I visit American Sales. No matter what problem I have had regarding my pool he is always extremely helpful solving the problem. I always look forward to seeing Joe even if its just going to American Sales to look around. He is awesome and extremely personable with helping others. I have recommended others to visit American Sales just because of the great service I Have received from solving a pool problem and purchasing pools, products and solving pool issues. Thank you Joe

Marlene DeBusman

This is in reference to employee Anne Saunders in the Romeoville, IL store. I have been a customer of your store since it was first located in Bolingbrook, IL & I highly recommend you to everyone. On November 30, 2016 I was in The Romeoville store & had the pleasure of dealing with Anne Saunders. She is extremely professional, courteous, helpful & friendly. I dont know if you have an employee of the month program or not but I certainly feel she should be nominated. Thank you very much for being such a great organization. Marlene DeBusman

jim kinney

This American sale in Romeoville is exceptional! Chris Heemstra and his staff go out of their way to make the purchase of any of their product, painless and easy. I will be a customer for life as long as Chris Heemstra is the general manager. Ann was the salesperson and she did a great job as well. And Alexis handled all my questions over the phone like a professional. The staff at this American Sale are top notch! Thanks again.

Credit Saver

Do your research!!! After shopping around and getting quotes from different companies, I could NOT find anyone to beat the package that our salesperson Chris offered. I didnt have to find a salesperson to help me like the other store. Our pool was delivered in a timely fashion. The installation went smooth and the installers were very helpful. I will continue to give all my business to this store.

daniel usedom

Went to look at hot tubs Andre Hernandez helped us, very knowledgeable, helpful, and personable, answered all of our questions, went to another store, nobody ever approached us, looked at some pricing went back to American sale, Alexis Bonavota helped us, answered more questions, helped us pick out colors, very nice to deal with also , great experience, cant wait to get our new hot tub.

John M

No, this pixture is not from from a from a cat attack, but from one of American sales $500 Christmas tree we got xmas 2015. The stuff it is made from is toxic enough it gives me these bad burning scratches. Both my wife and I look like this when we set up and take down our tree. This is from breaking down the tree. Set up is much worse. I do not recommend one of their trees.

Donna Tatar

My husband asked if you replace lights on a pre lit tree. You do charged us over $150.00 3 times he brought the tree back because of lights not working. At christmas we still had half a tree lit was not happy after paying for it to be fixed. Would not recommend american sales, for fixing a problem that they said they would. Very disappointed Richard and Donna Tatar

Adam Kirchhoff

I did not end up making a purchase here, only because we were looking for some lower-middle end outdoor chairs, which there was a very limited selection of. I was, however, satisfied with the help we were offered while looking. This store was very organized especially considering its genre of store. They did have decent pricing on nice merchandise.

Marcin Dyszewski

Good selection and helpful employees. I went looking for a kids activity set outside with a slide and swing ect. Really nice catalogs and really well crafted display pieces but the price was double what I have seen at other places even homedopot or menards or SAMs club. Some of that is definitely the quality but too rich for my blood.