Champaign Surplus Store Inc

Reviews 24

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Mateo hunyen

I have been coming to this store for over 30 years. It had a corner on the outdoor market for a long time. The owner carried many items for outdoor adventure that you could get no where else. Now the store is under new management. A lot of the gear has increasingly been replaced with expensive clothing that you can purchase other places. This makes them less and less useful IMHO. But where they really lost me was during my last encounter. I purchased a Pistil hat from them. I like the hat well enough although the price was quite high. 2 weeks after I purchased it the top unraveled and now there is a large hole in the top of the hat. I did not have my receipt, my bad I know. But I thought hey, I paid top dollar for the hat maybe they will stand behind it. I go in and show them my problem and the manager says no receipt no return. I try to persuade in a reasonable way stating the price and the short duration of ownership. She tells me that there is no way to tell where I got the hat. At this point she is bringing my character into question. So anyway there is my review. High prices, fancy cloths, poor customer service, like radio shack -less relevant than ever. Better off going to Gander Mountain, Dicks or Field and Stream.

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Mark Silberg

Horrible seller I bought from them on Amazon and looked all over for this item. I submitted my order and paid with a valid credit card. I waited one week. NO order. I emailed them-no answer. I contacted Amazon only to find that they cancelled my order without communicating with me. When I filed a complaint with Amazon i was told that the reason for the cancellation was because it was not longer in stock. This is not a reputable business. No business treats its customers that way!!!!! AVOID THIS SELLER

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Martial Rao

The staff treat you like a thief from the moment you walk through the door, dont seem to know much about their products and dont seem to care. An attempt to bring this to a managers attention only ended up in them stating they decide who is a potential thief arbitrarily. Im a middle-aged professional, not a thief, and my phone can record conversations. So much for spending money locally, I found what I wanted online much cheaper and humiliation free.

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Jim Sandquist

Stopped in to shop this week. Saw the "No Gun Sign" posted and left. I will no longer shop there. I do not understand why business owners fail to understand that we law abiding citizens are not the problem. The guy who is going to be a problem will ignore the sign and do what they set out to do. If you are going to put up the "No Gun Sign" you might as well post a sign that says, "We are in business but do not want your money"

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Jessica Marriott

You will pay top price for outdoor gear. I would like to shop locally, but they do not offer much incentive. Not a real good selection of higher end gear. The staff is not very knowledgeable either, most of them are not even outdoor enthusiasts. I asked for a footprint for a specific tent, and they looked at me like I was speaking french. On the up side the store does alot for the Boy Scouts, and thats a really good thing.

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Tim Yocum

Its really not surplus - its a high-end outdoor sports and lifestyle shop. Theres a little bit of actual military surplus gear in the back room, but its not the main focus of the place. ...and Im cool with that! They have about everything you could want for outdoor sports and rec, including plenty of things you never knew you needed so badly. Other writers are correct: come here prepared to spend!

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sherry jones

I was extremely amazed at the quick service/delivery! I placed the ordered the next day it was shipped and I received it the following day. The item - Osprey 65 Viva. The price was the cheapest...I have been searching this item for nearly a week and this was the cheapest that I could find. I am very pleased with the item and service. Thanks Champaign Surplus Store

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Chris Newman

I went in to get a pair of Tevas. I picked them up, and proceeded to shop the rest of the store. The entire time I was shopping I felt like a deer being stalked by lions, like they thought I was going to steal something. It made me mad and I will *not* be back and I intend to tell everyone I know how awful they treat customers.

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David Bacheller

Wonderful locally owned, not-a-chain store. Some GI surplus, and also a WAY good selection of contemporary sporting/outdoor apparel. From hats to shoes and everything in between. The staff members have always treated me well. Wash that corporate funk right outa your hair and visit Chapaign Surplus.

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Taffy DeJarnette

Anything you might need for the great outdoors. Camping conveniences Id never before heard of! Practical, upscale, name brands, but they also price match automatically. Some great finds on end of season clearance racks.

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Ryan Meekma

Great customer service and product knowledge. They have all the name brand hiking gear that you could hope to find. Great seasonal sales, social events, and support the local small business community.

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Jonathan Larson

Be prepared to spend a lot of money here. They have a great selection of expensive outdoor apparel including shoes. My wife got a good deal on a winter coat that she found in the clearance section.

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Sara Dean

Super friendly staff, very knowledgeable and helpful. If they dont have what youre looking for they can usually special order it for you. Love this place! Theres always something new to discover.

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Jessica Wilson

This is my favorite store of all time. Great for anything outdoors and the military section is super cool. Staff is always friendly and helpful, plus, personalized dog tags can be made here!

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Devra Shae

Always a pleasure to go into this store. It has quality merchandise for any outdoor enthusiast. Plus it has the military surplus that we buy for my grandsons collection.

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kenneth odom

Went there looking for something, found something else I wanted on sale and wanted to buy more, you just never know. One of those places it pays to visit regularly.

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David Needham

Great selection of all sorts of camping and surplus stuff. Go during a seasonal sale and the prices are at least as good (if not better) than you can find online.

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Denise Weiss

Amazing customer service! I live out of town and do most of my shopping online. Im happy to say the customer service is just as great as if I were in the store!

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Timothy Vander Ploeg

They have very high quality outdoor clothing and supplies for practically anything you can do. Its a great store, but its a little pricey.

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Dar Zouras

Love this store, its my go to for anything for the outdoors, hiking, camping... I can count on great quality stock and friendly staff!

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Steve Bargon

My favorite store in Champaign. Good selection of outdoor apparel and camping supplies. I always check here first and shop local.

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Raymond Bielert

Many of the employees dont really know about the outdoors or the equipment that they sell but they do have a large selection.

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Bridget Burkhardt

I have been shopping at this store since I was a kid. I love to visit when Im in town and the online service has been great.

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Adam Corsaw

I got a HUGE discount on a backpack because they automatically price match everything at the register.

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