Mikes Bike Shop

Category:	Bicycle Repair Shop
Address:	155 N Northwest Hwy, Palatine, IL 60067, USA
Phone:	+1 847-358-0948
Site:	mikesbikeshoppalatine.com
Rating:	4.2
Working:	Closed 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 9AM–5PM Closed

Location

Photos 72

Reviews 14

Tony Gloria

Walked in with questions, walked out with a bike. Sara was very helpful, she wanted to know what kind of riding I was doing and gave me several options to look at while very specifically pointing out the differences in each. Very knowledgeable, nice, and not pushy at all. Honestly a big part of the reason I walked out buying the bike she recommended for me. The store itself is nice with plenty of accessories and while not a huge selection of bikes, they have it where it counts...quality and range of use. New bikes come with a flat repair and tune up within 1 year. Was told hassle free return/exchange (within reason) if something didnt feel right. All in all great experience, had all my questions answered and purchased a new Specialized bike while on my lunch break. Cant beat that.

Will S.

Outstanding bike shop from sales to service, this shop genuinely cares about their cutomers. I would highly suggest this shop over any of the local bike shops, I have been to every one of them, thankfully I found Mikes Bikes. There was a time where I felt like it was normal for a bike shop to either screw you over royally on service, or if you arent spending 10k on a bike they wont even talk to you. This is not the case at Mikes Bikes, every time I have been there they have treated me great, and serviced my bike perfectly, also every time Im in the shop there are other customers getting the same treatment! Thanks for being such a great bike shop keep up the great work!

Anthony Campos

Service is pretty hit or miss here, unfortunately. Years ago I showed up with a friend and we just wanted two new seats (that we bought elsewhere) put on for us. They were happy to do it. Yesterday we went in for the same thing and whom I believe was the owner met with us, and I rather he didnt quite frankly. "You want me to put THOSE on your bike?" he said in the most condescending tone. He went off on us what a poor purchase it was and how fast we would be back in here to take them off if we had him put them on. He ends it with, if you really want them, want to borrow my wrench and put them on?" Sorry, I thought this was a BIKE SHOP, not a place to be ridiculed.

amy vicari

Our family has been bringing our bikes to Mikes Bike Shop since we moved to the area. Wayne Mikes and his staff are very versatile, having fixed an inexpensive, old "WalMart bike" for us; 2 vintage aluminum Canondale road bike conversions - complete with change of shifters to the handlebars from the downtube(? angled tube- couldnt reach the shifters easily); then outfitting my husband with a new Canondale Synapse carbon fibre bike for triathlons. Pricing was really good, personal attention the best, and we all are riding correct bikes with the right fit. We highly recommend Mikes Bike Shop for purchase or repair of recreational or competitive bikes.

A Private User

Im very happy to have this shop within riding distance of my home and work. The owner has been very nice, as well as the staff. They know what they are doing, and back up their work. Always willing to help me through the various situations I find myself faced with, and often lending free advice on technical topics. One thing to remember, this is a small family owned business, operated by people who care about their customers and reputation. If you go in here shooting your mouth, you may receive what you deliver. If you approach them with respect, you will be treated with respect. How honest and honorable. No BS here. ;)

Jeff Castillo

I took my bike into a bike shop closer to me with some problems. Paid them and thought it was fix. After riding I notice that it was still the same. I then took it to Mikes and I got great service. They look at my bike and called me to tell me what was wrong with it. Even stuff that was not working right they and mention. I was really happy with the service and the fact that they got me in and got my bike fix in the short amount of time too. They are my go to guys now and that other bike shop just loss a customer! Great Job guys!

A Private User

Ive been to this shop several times over the years and every time they get worse and worse and more overpriced. My brother brought his bike there a few weeks ago and while riding his bike home, the tire that was just replaced, broke. When he brought it back they said they would replace it, but he had to pay extra. When he asked to speak to the manager, they refused and threatened to call the police if he didnt leave. Mikes bike shop is an abysmal location. Save yourself the heartache and go somewhere else or fix it yourself.

A Private User

I was in town traveling for business and brought my bike along for some much needed exercise. My first trip out, I popped my inner tube. I tried a local "big box" store with no luck. I did a quick search on my phone and found this place. I was so glad I did. I walked right in, the staff was friendly and helpful. I asked a lot of technical questions and got some great answers. It made my day to help out a family owned business instead of those other guys. Keep up the great customer service!!!

Michael Keller

Best mechanics I have encountered in Illinois. Super friendly and do amazing work. Just built up a new bike for me and as usual, the drivetrain is absolutely silent and smooth. I have been to many shops and I always come away disappointed with the shifting and chain rub even after a tune up, but the work they did was absolute perfection. I will never take my bike anywhere else for work.

Skyler

After giving this bike shop a few chances, I can say Mikes Bike Shop is up there on one of the worst shops Ive been to. I wanted to support my local bike shop because most the staff seems nice and the products they offer are great. However I cant deal with the attitude by the owner who just seems to make the experience very miserable each time

John Blaser

We bought our bikes here and used to take them here for service and accessories, but after the owner complained to me that our bikes were dirty when I brought them in for a seasonal tune-up, we havent gone back. They werent caked in mud or anything, but he was seriously annoyed and not joking. I can do without the attitude.

Kevin McKenzie !

I like this bike shop- friendly mechanics, got in and out cheaper than my usual spot in Central Illinois (!!!). Edit: the fix didnt take, actually messed up by front chainring pretty badly. Huh, not totally sure what to make of that.

John Garvens

Mikes Bike Shop is great. The staff is incredibly friendly and the service was fast. I took my bike in for a tune-up and had it back the very next day. Visit Mikes Bike Shop when you get a chance and help support local businesses.

John Frey

Everything about Mikes Bike Shop is outstanding ... Period! This is a place where everyone cares about you not only as a customer, but as a person as well. Many, many kudos to Mikes for everything that you do.