Category: | Shoe Store |
Address: | 202 Orland Park Pl, Orland Park, IL 60462, USA |
Phone: | +1 708-460-3168 |
Site: | stores.dsw.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
JE
Jennifer O
I just left DSW in Orland Park. I went there to return a pair of gym shoes that were too big and before I got in line I was walking around looking for something to exchange them with. I noticed a male employee with dark hair kept looking at me while I was browsing. Then I turn around and see him gesture towards me to 2 large African American men dressed in plain clothes and realized that he was having them follow me and clearly they were security guards. I was so uncomfortable that I just went straight to the register and returned my item without buying anything or exchanging it for anything else. I have been a customer at this location for the past 3 years that Ive lived in the area. Im a premium rewards member and spend a lot of money with this location. I have never felt more humiliated in a store and will not be returning to this location. If the employee thinks Im trying to steal because I have a DSW bag, they should offer to keep my bag behind the counter while I browse, not make me feel like a criminal. Im highly offended and will not be giving my money to this location or perhaps any DSW in the future. Thanks for making me feel uncomfortable and unwanted.
LA
Laura Perkins
I went there Saturday after black Friday, had a coupon to get a free tote with $30 purchase. Found the jewelry i needed for a wedding, and waited in line for a long time. I know it was busy, but only two cashiers on Saturday after black friday at 12pm? Really?
TO
Tomasz J Budz
REALLY BIG SELECTIONS OF SHOES... from sport shoes to winter boots.. for ladies kids and men.. they kind of pricey but worth every penny.. cause they really withstand couple years.. helfull staff.. if they dont have your size they order it for you
WE
Westinghouse Warriors
The staff is great,the store is always neat , love shopping at the orland pk location 5 stars
NI
Niko Nikozas
Distracted cashier Kelly forgot to take off sensor, so we had to come back.
TE
Tenille Wallace
Good shoe selection. The staff is super friendly and knowledgeable.
IR
Irvin Brown
Great selection of shoes at good prices. Its my go-to shoe store
SC
Scott Senne
Good prices, but not a great selection for mens shoes.
RO
Ronald Barrett
I never really find what Im looking for here
MA
Maria Londos
Great selection and nice people.
TU
tutu A
Great selection. So busy though
LU
Luis Garza
Great promotions and variaty
TO
Tony Lee
Great variety of shoes!
NI
Nina Quinn
Love this store.
DO
Donald Horn
Nice shoes