The Home Depot
| Category: | Home Improvement Store |
| Address: | 2920 Audrey Ave, Naperville, IL 60540, USA |
| Phone: | +1 630-637-9200 |
| Site: | homedepot.com |
| Rating: | 4.1 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–8PM |
Location
Photos 100
Reviews 55
JO
Joel Paulsen
WORST KITCHEN DESIGN experience EVER! Home Depot measured wrong, ordered the wrong cabinets, refused to order the right cabinets until they were able to refund the first ones (after 3 weeks of assembly and shipping), KraftsMaid quality was extremely poor (paint chips at seams, warped cabinets, and glue oozing from seams), kitchen designer ordered mis-matching crown molding, never ordered the toe-kick, no other associate in Kitchen Design was willing to help resolve issues when our designer was out of the office, replacement cabinet doors were wrong size and continued to have quality issues. Had to take off 4 days off work for all the return/exchanges. WILL NEVER BUY ANYTHING AT HOME DEPOT AGAIN. They werent even willing to compensate us properly for all the inconvenience.
A
A Private User
I went to this particular store with my kids, and was actually yelled at because I took a cart to the spot where the flower seeds are sold. There was very little room, but the cart did fit, however, the employee continuously yelled at me to get out of there. I was then told to leave my autistic 4-year-old alone about 40 feet away in the cart and then shop for seeds without even being able to see him at all times. The employee was extremely aggressive, and I left the store as quickly as I could and do not plan to ever shop there.
AM
Amit Thaker
I needed someone to help me with a minor plumbing project and no one at Lowes or Menards could help. I drove the extra 5 miles to Home Depot in Naperville IL and an associate directed me to the man who works in their plumbing department - George. George showed me exactly what I needed and told me how to install it, showing me how to wrap the Teflon tape around the pipe. I went home, followed Georges direction and was able to install the fixture myself. Perfect! No leaks.
KA
karina ruiz
Absolutely horrible!! Would not recommend their carpet installation! First tech leaves a voicemail and text message with two different times he will be at my home. He gets there early and refused to wait 5 extra minutes for me to get there. Next once I finally get a measure and schedule the day for the installation, they cancel on me the day before! What a waste of time!
OL
Oliver Einstein
Shoutout to Bob in major kitchen appliances for helping us today with our Fridge purchase!! He was so very patient, gave us the best options for what we had to work with! As well putting up with us near closing time after finding or fridge went out 30 mins ago! Thanks again Bob!!
DE
dennis kim
Had an online pick up. They have 4 spots reserved for online pick up right at the front which was nice. I was early, I only allotted 30 minutes, and I offered to get my stuff which they said was fine. Ive been to a few Home Depots where they dont like that and will make me wait.
DE
DeLarren Young
When you are asked if you need help, then the help is provided "LIVE" by illustrating the APP for Home Depot showing exactly where to go....SIMPLY AWESOME!!! This was a first for me. Then we received a helpful tip on replacing a vent fan motor saving $65.00!!!!
MI
Mike Hunt
I used to shop Menards but their staff is nowhere to be found and if you find someone they have no idea what they are talking about!! Home Depot staff has been far more helpful and they actually come up to you asking if they can help you.
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Steve Condie
Awful. zero stars. Ive got two appliances that dont work, which were installed incorrectly. Now every time I try to call Home Depot I spend at LEAST one hour on the phone, then either get disconnected or no results.
MI
Michael Gabris
Cameras with screen that film you, show a recorded guy on the phone, like he is watching you and making a call about you and it makes a ringing noise to let you know it is there. Very distracting.
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Susan Luckey
Everyone was friendly and helpful. I found out I could have Home Depot come out and do measurement and talk to me about the different areas that I am going to have redone in the condo I am selling.
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Venkat DeV
We would like to thank SANDY and team from the Paints Department and recommend HD - Behr for your paining needs. Sandy was so helpful with right recommondations and valuable suggestions.
JI
Jimy Dejoy
Muy buenos precios y super comodo. Funcionarios super amables. 10 estrellas!!
MA
Matias Hernandez
Ive been to a good amount of home depots The customer service isnt as great as it should be But its got everything you need for your home improvement projects
DI
Diamond Basement Finishing
We love this Home Depot store in Naperville. I own Diamond basement finishing and here is a a basement we did using all materials from this Home Depot.
PA
Pankaj Singh
No one showed up to help with saws, despite reaching to customer service twice. Maybe you are racist. You just lost sale to Amazon.
JE
Jeffery West
Personel is always helpful, can be located when needed. Rarely have I not found needed product or suitable replacement
DA
Dan Skarr
Good home Depot to visit, nice and friendly staff. Try a hot dog on your way out, always good.
BR
Bryan Belnap
Older store, and funky layout. So many employees offering help, it was a bit annoying.
HU
Husnah Y.
Their service is wonderful! Home depot employees are kind and are very hard working.
BO
Bob Runge
Found what we were looking for quickly. Got help in appliances, friendly service.
VA
Van Hartman
Too many items without marked prices. Poorly organized compunded by lack of help.
EU
Eugene Walker
Everything for your home project. Saturday kids workshops are always fun.
MA
Mark Hilgers
Home Depot has a very nice nursery. Beautiful flowers, shrubs and trees.
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Abhay Mallipedhi
The staff are really helpful. They did their best to find what I wanted.
CU
Curtis Pozzie
Staff is knowledgeable and friendly and always has everything I need.
EU
EULALIO SALINAS
Por su material
CH
christian lott
Frank in flooring is so helpful!! Thanks Frank the young guy.
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Stacey Napp
Love this stores staff and their Saturday events for kids!
EB
Ebony White
I am a Do It Your Selfer & Home Depot has what I need!!!
TH
Thomas Chlebek
Larger footprint location. Has a large garden center.
BI
Bill Gendel
Easy to get in and out. Good service. Decent prices.
CO
Connor Tenny
There is a lot of staff there to answer questions.
DA
David Morrison
Not a huge fan of how this home depot is laid out
BO
Booni Burhanov
Great customer service! Easy to find anything!
NA
Nathan Vogt
Great place to shop to get stuff for building
JO
John Bates
Always has what I need first time everytime.
FI
Fishworth
Massive selection with a very capable staff
WI
William Paus
Cant buy my GE water filters here anymore
RI
Richard Tittle
They did have the bag for moving couches
RO
Robert Bialyjan
Good stuff better than Northlake store
AL
Alied Rivera Rodriguez
Horrible home Depot,terrible service
RO
Robert Lillard
Typical box store for home repairs
RA
Randy Foege
How can you not like Home Depot?
AN
Angela Tsai
They have beautiful poinsettias
JO
Jose Garcia
Always has what I need in stick
AL
Alexandra Cangiano
I found all I was looking for
NS
Nsbnsf
Very helpful and nice staff.
AR
Ari Rosenthal
Never good service here.
SH
Shaun Nichols
Everything you need!
MI
Michael Rodriguez
Had what i needed;)
CA
Carrie Thornton
Excellent service.
HA
Hal
Adequate.
WA
Walter Smith
Great
OS
Oscar Guerrero
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