The Home Depot

Reviews 55

JO

Joel Paulsen

WORST KITCHEN DESIGN experience EVER! Home Depot measured wrong, ordered the wrong cabinets, refused to order the right cabinets until they were able to refund the first ones (after 3 weeks of assembly and shipping), KraftsMaid quality was extremely poor (paint chips at seams, warped cabinets, and glue oozing from seams), kitchen designer ordered mis-matching crown molding, never ordered the toe-kick, no other associate in Kitchen Design was willing to help resolve issues when our designer was out of the office, replacement cabinet doors were wrong size and continued to have quality issues. Had to take off 4 days off work for all the return/exchanges. WILL NEVER BUY ANYTHING AT HOME DEPOT AGAIN. They werent even willing to compensate us properly for all the inconvenience.

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A

A Private User

I went to this particular store with my kids, and was actually yelled at because I took a cart to the spot where the flower seeds are sold. There was very little room, but the cart did fit, however, the employee continuously yelled at me to get out of there. I was then told to leave my autistic 4-year-old alone about 40 feet away in the cart and then shop for seeds without even being able to see him at all times. The employee was extremely aggressive, and I left the store as quickly as I could and do not plan to ever shop there.

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AM

Amit Thaker

I needed someone to help me with a minor plumbing project and no one at Lowes or Menards could help. I drove the extra 5 miles to Home Depot in Naperville IL and an associate directed me to the man who works in their plumbing department - George. George showed me exactly what I needed and told me how to install it, showing me how to wrap the Teflon tape around the pipe. I went home, followed Georges direction and was able to install the fixture myself. Perfect! No leaks.

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KA

karina ruiz

Absolutely horrible!! Would not recommend their carpet installation! First tech leaves a voicemail and text message with two different times he will be at my home. He gets there early and refused to wait 5 extra minutes for me to get there. Next once I finally get a measure and schedule the day for the installation, they cancel on me the day before! What a waste of time!

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OL

Oliver Einstein

Shoutout to Bob in major kitchen appliances for helping us today with our Fridge purchase!! He was so very patient, gave us the best options for what we had to work with! As well putting up with us near closing time after finding or fridge went out 30 mins ago! Thanks again Bob!!

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DE

dennis kim

Had an online pick up. They have 4 spots reserved for online pick up right at the front which was nice. I was early, I only allotted 30 minutes, and I offered to get my stuff which they said was fine. Ive been to a few Home Depots where they dont like that and will make me wait.

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DE

DeLarren Young

When you are asked if you need help, then the help is provided "LIVE" by illustrating the APP for Home Depot showing exactly where to go....SIMPLY AWESOME!!! This was a first for me. Then we received a helpful tip on replacing a vent fan motor saving $65.00!!!!

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MI

Mike Hunt

I used to shop Menards but their staff is nowhere to be found and if you find someone they have no idea what they are talking about!! Home Depot staff has been far more helpful and they actually come up to you asking if they can help you.

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ST

Steve Condie

Awful. zero stars. Ive got two appliances that dont work, which were installed incorrectly. Now every time I try to call Home Depot I spend at LEAST one hour on the phone, then either get disconnected or no results.

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MI

Michael Gabris

Cameras with screen that film you, show a recorded guy on the phone, like he is watching you and making a call about you and it makes a ringing noise to let you know it is there. Very distracting.

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SU

Susan Luckey

Everyone was friendly and helpful. I found out I could have Home Depot come out and do measurement and talk to me about the different areas that I am going to have redone in the condo I am selling.

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VE

Venkat DeV

We would like to thank SANDY and team from the Paints Department and recommend HD - Behr for your paining needs. Sandy was so helpful with right recommondations and valuable suggestions.

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JI

Jimy Dejoy

Muy buenos precios y super comodo. Funcionarios super amables. 10 estrellas!!

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MA

Matias Hernandez

Ive been to a good amount of home depots The customer service isnt as great as it should be But its got everything you need for your home improvement projects

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DI

Diamond Basement Finishing

We love this Home Depot store in Naperville. I own Diamond basement finishing and here is a a basement we did using all materials from this Home Depot.

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PA

Pankaj Singh

No one showed up to help with saws, despite reaching to customer service twice. Maybe you are racist. You just lost sale to Amazon.

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JE

Jeffery West

Personel is always helpful, can be located when needed. Rarely have I not found needed product or suitable replacement

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DA

Dan Skarr

Good home Depot to visit, nice and friendly staff. Try a hot dog on your way out, always good.

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BR

Bryan Belnap

Older store, and funky layout. So many employees offering help, it was a bit annoying.

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HU

Husnah Y.

Their service is wonderful! Home depot employees are kind and are very hard working.

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BO

Bob Runge

Found what we were looking for quickly. Got help in appliances, friendly service.

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VA

Van Hartman

Too many items without marked prices. Poorly organized compunded by lack of help.

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EU

Eugene Walker

Everything for your home project. Saturday kids workshops are always fun.

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MA

Mark Hilgers

Home Depot has a very nice nursery. Beautiful flowers, shrubs and trees.

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AB

Abhay Mallipedhi

The staff are really helpful. They did their best to find what I wanted.

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CU

Curtis Pozzie

Staff is knowledgeable and friendly and always has everything I need.

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EU

EULALIO SALINAS

Por su material

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CH

christian lott

Frank in flooring is so helpful!! Thanks Frank the young guy.

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ST

Stacey Napp

Love this stores staff and their Saturday events for kids!

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EB

Ebony White

I am a Do It Your Selfer & Home Depot has what I need!!!

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TH

Thomas Chlebek

Larger footprint location. Has a large garden center.

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BI

Bill Gendel

Easy to get in and out. Good service. Decent prices.

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CO

Connor Tenny

There is a lot of staff there to answer questions.

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DA

David Morrison

Not a huge fan of how this home depot is laid out

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BO

Booni Burhanov

Great customer service! Easy to find anything!

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NA

Nathan Vogt

Great place to shop to get stuff for building

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JO

John Bates

Always has what I need first time everytime.

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FI

Fishworth

Massive selection with a very capable staff

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WI

William Paus

Cant buy my GE water filters here anymore

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RI

Richard Tittle

They did have the bag for moving couches

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RO

Robert Bialyjan

Good stuff better than Northlake store

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AL

Alied Rivera Rodriguez

Horrible home Depot,terrible service

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RO

Robert Lillard

Typical box store for home repairs

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RA

Randy Foege

How can you not like Home Depot?

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AN

Angela Tsai

They have beautiful poinsettias

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JO

Jose Garcia

Always has what I need in stick

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AL

Alexandra Cangiano

I found all I was looking for

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NS

Nsbnsf

Very helpful and nice staff.

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AR

Ari Rosenthal

Never good service here.

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SH

Shaun Nichols

Everything you need!

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MI

Michael Rodriguez

Had what i needed;)

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CA

Carrie Thornton

Excellent service.

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HA

Hal

Adequate.

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WA

Walter Smith

Great

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OS

Oscar Guerrero

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