ReStore Fox Valley Habitat for Humanity

Category:	Building Materials Store
Address:	4100 Fox Valley Center Dr, Aurora, IL 60504, USA
Phone:	+1 630-585-5508
Site:	foxvalleyrestore.org
Rating:	3
Working:	Closed 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 11AM–5PM

Location

Photos 100

Reviews 8

Saudy Muhammad

NEVER DONATE, SHOP, VOLUNTEER OR WORK AT THIS PLACE. If i could give this place no stars I would. I went to this place to at attend their orientation for volunteers 5/7/16. When i arrived the first person I ran into to ask about the meeting was this lady who looked of Latin descent with black hair and stood about 59. She was not friendly, rude rather. I brushed it off, thinking maybe it was just me. About 5 minutes later this Caucasian lady with sandy colored hair who stood close to the same height as the other lady and seemed to be pregnant. She seemed to have a more pleasant demeanor. She took the orientation group of about 4 people to the back office and sat us down in chairs. I happened to be sitting in front of one of their computers. As the lady was speaking going over details, some guy who is about medium weight size, stands about 59 with loose salt and pepper colored hair he looks more of Spanish descent. I wish i knew all thier names so i could state them. He stands next to my chair, than rudely exasperated for the whole room to hear. He than says to me, I quote "move". Just like that as if hes talking to an animal. I turn to him and say sorry thinking I misheard. He than says again with the same tone "move". So I say to him, "do you know how to ask politely?" The Caucasian lady than says to me "thats our front end manager. You can leave!" I asked "wait, I have to leave?" She says "yea, you can leave." I got up and said " wow, you guys are very disrespectful." As I was walking out of the room the guy says "all I said was move." If this is supposed to be a place that helps people in need why do the staff have no people skills. I feel sorry for the staff who work under them and the customers who have to deal with them. I cant believe there are businesses that support this sort of behavior. I will be contacting this companys president, and posting this all over the web. This situation can be interpreted many ways, especially discriminatory by name. NEVER DONATE, SHOP, VOLUNTEER OR WORK AT THIS PLACE!

Jeff Brasfield

4/6/2013 Very BAD experience avoid if possible there are plenty of other stores close by Yesterday I was visiting Family in Aurora, IL. I really was looking for the opportunity to visit the Restore as I am not in the area very often. I regularly shop at various Restores in the southern Illinois area and have been very satisfied with the service and pricing. I was surprised to see that the pricing in this store was very high for reclaimed items but there was a large selection. I collected a section of used 1" pipe about a foot long consisting of several fittings and connected pieces. 4 of the pieces were marked for $1 each and 2 had no markings but they were all connected and seemed to belong together. Again, the price was a little high since the same fittings could be bought new for 1.29 at a different store down the street. I picked up a packed of bolts marked $. 50. I get to the checkout and I offered $6.00 for the bolts and the pipe. The clerk insisted that they cannot bargain and that all prices are strictly as marked. I pointed out that 2 of the pieces are not marked so could he just charge me $6.00 for the whole thing and I usually donate the loose change. The clerk then again insisted that all prices are marked and if there is no price they will have to look it up. Finally there were two Managers A clerk , myself and a line of people waiting to check out. The two managers looked up all the prices and the total came to $9.85 so i decided not to get the pipe because of the bad experience. Was it worth it guys. The Moral: Bad business decisions are probably why the prices are so high. By refusing a reasonable offer you cost your company money and a bad review -- for $2 Guys-really.

papi coria

WORSE, WORSE STORE I EVEN GO, they ask for donation and the selling like it is NEW, if we give donation WHY THE SELLING FOR SAME PRICE LIKE NEW, where is the HELP FOR PEOPLE WITH LOW INCOME, BETTER GO TO MENARD OR HOMEDEPOT THEY HAVE BETTER SALE PRICE AND CLEARCE, THIS STORE IS FOR CONSTRUCTION BUSINESS WHO CAN PAID THAT AND GETTER BACK CHANGE IT FOR THE LABOR CONSTRUCTION TO LOW INCOME PEOPLE, so sad to see it this store making money for them self getting volunted too plus high price NO WONDER THEY OWNER HAVE BETTER CAR, HOUSE AND MORE.. .. GETTING DONATION, AND VOLUNTED PEOPLE WORKING FOR HIM, I WE THE LOW INCOME TAKING DONATION FOR THE GOOD TO OTHER AND IS NOT FOR THEM, SHAME AND YOU RESTORE, TAKING VANISH AND GOOD PEOPLE, TAKING DONATION AND SELLING FOR DOBLE PRICE THAT PEOPLE CAN BUY IT WITH THE LOW INCOME, CONSTRUCTION PEOPLE HAVE THE MONEY AND THE OWN BUSINESS, NO WONDER THE LOVE TO SHOP THERE, THEY MAKING THE MONEY BACK DOBLE.

Etienne De Wachter

Ce que jai aimé : Laspect humanitaire / récupération du concept. La présentation minimaliste qui incite à chercher la bonne affaire. Ce que jai moins aimé : Les prix, parfois hors de proportion avec létat des objets. Loffre des objets qui nécessiterait un minimum de présentation ou de préparation pour inciter à acheter.

Ray M

This place used to have good deals on misc stuff but the last year or so the prices have skyrocketed! Came across some items not priced asked them to price them and they were 10x what grainger would have charged for those of you who dont know what Granger supplie is its a company that is generally very expensive for industrial components for the exact same item except new and these were used! If you want to over pay for used items. One here, granted there are still a few bargains here to be found but far and few in between sad to say

Arlene Jones

Initally they started off with high prices. Then the reality came in that folks donated so much stuff that the prices came down to be more reasonable. This is a very well-organized store with lots to pick and choose from. I highly recommend shopping it two or three times during a single visit because often things gets overlookes as you are overwhelmed with all they have. I have shopped at almost all the HFH restores in Northern Illinois and this is the best one.

Sarah Snider

Love love love love this place! Everyone is friendly and very helpful. I have also scored some great items here. I send everyone I know here to get things. Great for vintage swag, crafting ideas, decor galore and lots of fix it up stuff. I could spend all day here just wandering around and dreaming of everything I would love to buy and make :) Thank you all for everything you do!!!

Frank Benavidez Jr

Me and my family shop here on a regular basis. We love all the great deals and the DIY project ideas given to us by the employees and volunteers. Everyone is really helpful and friendly. Its a great place to shop. Its also good to know that all the money they make from our purchases goes to our local Habitat for Humanity. I suggest you stop in and check it out.