HOBO - Home Owners Bargain Outlet

Category:	Home Improvement Store
Address:	1693 Plainfield Rd, Crest Hill, IL 60403, USA
Phone:	+1 815-730-8340
Site:	hoboonline.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–7PM 9AM–6PM

Location

Photos 67

Reviews 36

Emmanuel Onua

I ordered and paid for 27 cases of oak hardwood flooring on February 21, 2016 (Customer # 40163, Order # 889153/P). I also paid an extra $202 for delivery. I was promised at that time that they will call me before Tuesday February 23 to schedule delivery. That call never came. I called the store on Thursday February 25th and spoke to a fellow named Doug. He promised to get back to me before the end of the day. He never did. I called the store again on Friday February 26 and spoke to Doug again. This time Doug assured me that they would deliver same day. The delivery was made, but 4 boxes were missing. I called the store yet again at 10:47 am and spoke with Doug, who promised to "look into it" and get back to me before 2:00 pm same day. He never did. When I called the store again on Monday February 29 (m y 5th call to the store), I spoke to Doug again, and he stated they were working on it. On my 6th call to the store about my missing cases of wood, I spoke with the manager of the flooring section. Needless to say, he was not much help either. This is an absolutely DISGUSTING experience for me. After 6 calls, I still do not have the wood I paid for. AND THE STORE HAS NOT CALLED ME EVEN ONE TIME TO EXPLAIN WHY THEY DELAYED MY DELIVERY. Even though my phone number is on top of my receipt. If this situation continues, I may be forced to escalate this matter. Emmanuel Just got a call from the store manager who promised to address all my concerns. Hopefully this will be resolved sooner rather than later.

A Private User

I usually go to Hobo to get a better deal on some things. What a waste of time. For the money I saved when the box of a cabinet came to the register it was pretty beat up. I asked if I could get another one. The guy who had helped us said sorry, there wasnt anymore in the store. Instead of leaving it there, we took it. It had taken us over 1 hour to get help on a Friday night. Sure enough when I opened the box a major piece was cracked! So now I have to go another 1 plus round trip to exchange it. So the money I saved is now being wasted by time and gas and aggrevation...shop Home Depot its worth the couple of extra bucks!

Linda Cheney

Shop their all the time bought a 499.99 patio set n love it. But went back with receipt n back with 32 pcs of ground fencing 8 in a pack. And only one original band around 8. Women manager told me she would take back the 8 still banded started ranting all been in ground n all dusty n dirty. Only 5 were in ground n I washed them off. It was just the way she went about it. She didnt have to b so rude n loud. So I told her not to even bother to return the 8 n walked out. Wont b going back their.

Emerald gem 4906

GREAT to see that bargains exist and quality items are easy to find there got to check out the flooring and other valuable home furnishing and great prices on everyday items also from laundry soaps 2/10 to furnitures two televisions kitchen cabinets outdoor furnishings candy childrens items toys electrical and paint rugs and things you just dont find everywhere you go its a one place stop great service which is a plus

Brian Zurita

Ive gone to HOBO a few times now. Its a bit out of my way, but the deals can make the trip well worth it. Ive picked up nice ceramic tile for my mother-in-laws bathroom for a good price. Ive also picked up some outdoor lighting at an excellent price. You may not always be able to find what youre looking for, but if you do, youre pretty much guaranteed to find it at a great price. Ill continue to shop there.

Jennifer Sellers

What began as a frustrating/confusing experience when we purchased our granite countertops turned out to be a great experience. We want to thank John, Tom and Doug for their help in getting this all figured out. I originally thought I would never be back but they certainly changed my mind!!

none none

Love this store! Great bargains and awesome customer service!!! Giovanni helped me pick out my tile, mortar, grout, assisted loading it in my car and just went above and beyond in customer service! Had an absolutely wonderful experience! Thank you so much!!!! -V

Kevin Foster

Has a lot of stuff for remodeling and redecorating but you better not walk in with too many questions because they all seem too busy to talk to you. Prices are competitive. Its a definite must stop shop if you are comparing goods and products.

Victor Bryand

horrible service try to call in too busy to help identify myself as a contractor and said they were going to call me back in 10 minutes ago still waiting um I think of my biz going to Menards I dont care what price I pay have a good day

Bonnie Fox

This store cares about the customers, you dont have to walk around to find someone to help you, they are right there. They also take good care of the employees and safety is top priority.

BullsNBears

Great Prices and quality products. Randy helped the wife and I figure out a nice bathroom vanity/sink combo. Great service and a super nice guy. We will be back.

Debi Fulda

They may have good prices but the store is gross!! Looks like they never clean maybe they should use some of there products and clean the place up!!

Robert Carberry

Staff is friendly and helpful, good prices. I just wish they sold drinks after spending a hour + waking around a cold beverage would be nice.

Choco Maniac

Whenever I need anything we stop here first; albeit, decorating, furniture or remodeling. Great return policy with friendly assistants

Erin Labaj

This is no longer a discount store. I found most of out remodeling supplies cheaper at Menards or walmasrt. What happened?

Klehocky1

They have a lot of great merchandise at low prices. Where else can you go and buy a brand new pair of jeans for $8.00?

Christopher Congelose

I personally love this store, I can go in there N just about find anything N more. Go there atleast twice a month.