Category: | Auto Parts Store |
Address: | 4004 W Elm St, McHenry, IL 60050, USA |
Phone: | +1 815-385-0643 |
Site: | stores.advanceautoparts.com |
Rating: | 3.8 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–7PM |
PA
Pan Gramercy
I used to be a regular customer here until I was sold a faulty power steering pump. The pump seized up on me, and damaged my belt, and did other damage when it broke. I went in to exchange the pump and get a new belt, and the guy behind the counter accused me of installing it incorrectly and that I must have done this intentionally. He accused me of doing it to get a free belt from them.I have my ASE certs and I do this for a living, all these guys do is sell parts, and judging by how incompetent the service at this store is, they have never worked on their own car.I advise highly against this particular store, the manager here is extremely rude, and has a very bad attitude, as do his employees, even to people who havent had issues with the store. If you need to use Advanced Auto, I highly recommend the new store on 173 in Antioch. If youre in McHenry, go to the Autozone. Its not even half a mile from this store, the people there are smart, and polite.
TE
Terry Shafer
Ive been buying parts from Advance Auto in McHenry since the store opened. Ive always had professional and courteous service. Only once did they not have the part I needed and it came in the next day. Prices are always competitive and many times have been cheaper than other auto parts stores. I work with literally all the auto repair shops in the McHenry area and many of them also buy parts from Advance. I highly recommend Advance Auto in McHenry.
JO
John Dendor
Staff is chronically incompetent. Prior visit, had incorrect cabin filter ordered. A week ago, was recommended an oil pan gasket that was incorrect fit. Today, tried to make a purchase but of the four employees, only one was engaging a customer, the other visible three were hiding in back amidst the sound of toys. I suddenly seem to recall there are two other auto parts stores less than a mile away.
CA
Catherine L
I felt like the guy I talked with didnt take me seriously because Im a female. Do guys get funny looks when they go buy new brakes ? Or try to get sold the most expensive ones in the store ? I doubt it.
JE
Jeremy Huntington
Some of the friendliest and helpful sales personnel.
CH
Chris S
If you want the right part, this is the place to go
ER
Erich Kraemer
very helpful staff and good return policy
JI
Jim Meade
I always have a good experience here..
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Randy Jeschke
great people, prices, and stock
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sean blackmon
Were go for all your parts
ER
Erik Hibbs
Great service
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Bob Berg
Great service