Nike Factory Store

Category:	Sporting Goods Store
Address:	6170 Grand Ave #569, Gurnee, IL 60031, USA
Phone:	+1 847-855-0857
Site:	nike.com
Rating:	4.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9:30PM 11AM–7PM

Location

Photos 54

Reviews 13

Robin Blakeslee

There is something wrong with this store. From what I saw only a selected group of customer gets help otherwise I had to fend for myself. I also overheard a person ask for selected shoe and size and was told they didnt have it a few minutes later that same shoe was brought out to a person in that selected group. Ive been in this store twice in the last year and saw the same thing happen. Ive also seen management being buddy-buddy with selected group and employees. I bought a pair of shoes for my son when I got to the checkout an employee named Luie waited on me. After checking me out he told me the shoes were in the wrong box and that I would have to pay another $10 for the shoes. I thought this was fishy and he took the box away but my son wanted the shoes so I purchased the shoes anyway. Then after getting home and looking at the shoe it looks like somebody had worn them. There were brown spot inside the insole and logo was wore off. So I ended up with a used shoe with no box from a store over 150 miles away from me. We had just did a two week vacation and hit 13 Nikes and have never run into such a rude and uncooperative store.

RayBuena

I asked two employees if they had any Jordan Retros in the back, they quickly said no. A couple of minutes later, theyre quick to cater to this guy whos buying up all of their stock of Lebron 12 Corks, Jordan Retros and other stuff. These guys dont treat every customer equally, theyre full of crap if you dont mind me saying. I approached the store manager, he defended them. You know who you are. Nike may not care about their credibility being tainted by some shady employees representing them, since theyre so huge of a corporation. But, its people like them that dont deserve to be employed.

Keith Jakober

Great stuff, good prices, plus employees that go above and beyond. I left a bag of Nike merchandise in the food court that was turned in to security. When I found out it was there, I called the Nike store and they offered to ship it to me since I was already home in Minnesota. Thanks, Nike Factory Store!

Rosie Ross

I shop here very often my fav Nike store always had the best deals with a great selection .. I can say over the over the last year the staff is not as great as they used to be not very helpful .... Still worth the great prices the only reason I drive all the way to gurnee

Christian Rivera

Great prices, shout out to Luis for the amazing service. Wouldve walked out with only 3 pairs, no 9c on the floor, Luis went to find any 9c pair we would like and we loved them. Made my daugthers day! Thank You.

Andrew Cwick

Rude ass employees & mis-marked pricing = me shopping at Puma

Mike Gauthier

Surprisingly good selection and prices

Dev Patel

Excellent store with almost all goods.

Eswar Bala

Great shoes and good prices

Juliana Gutierrez

Bc they have amazing shoes

Jack Moertl

I like your politics