Category: | Drug Store |
Address: | 2100 W State St, Geneva, IL 60134, USA |
Phone: | +1 630-262-0970 |
Site: | walgreens.com |
Rating: | 2.7 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
DA
Danny Fleming
Highly rude dark haired Hindu pharmacy manager made my overall experience terrible and horrifying ..Sp heres this whole long story ok..I used to love this location because I would get my pain medication filled there every 2 weeks and the pharmacy let me pick up my prescription at its fill date at midnight and it was fast and easy , well the one Sunday night I dropped off my prescription at 6:30 pm only 6 hours before its filled date but I dropped off early to make sure they had it In stock:.. Well the Hindu lady pharmacist thinks Im trying to fill early and says I cant fill this untill tomm morning sorry I said..excuse me? Why?I come here every 2weeks and theres never is a problem but she decides I cant come at midnight and I ask for my prescription back and she seems upset but hands it to me, but then i found out from another walgreens she put a refusal on my name and trying to fill oxycodone so any location of Walgreens I cant fill so Im debating on suing her
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Jared Gerriets
This place is absolutely ridiculous. As far as Im concerned Walgreens should do a complete pharmacy staff reboot here. Almost everyone there is COMPLETELY rude. If you walk up to the consultation counter when you should be going to the drop off counter (which really doesnt seem that different to me) they will snidely say "Down here!" or "You have to come down here!" sometimes without even looking at you, instead of politely walking down to meet you and redirecting you. I understand that it is clearly a busy location but even the head pharmacists are rude and VERY UNHELPFUL. Everyone seems stressed overworked irritated and annoyed with simple questions. They need to wake up. I know you have a lot of rules and regulations and stress to deal with, but in the end its still a customer service job and everyone waiting can hear and see you dealing with other customers.
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Elise Dieter
This place is a joke! My whole family used to gets their meds here but not anymore. The employees are rude especially a blonde middle aged woman behind the pharmacy. My medicines have been given to me wrong on many occasions, talk about a law suite waiting to happen. I ask every single time for them to give me the right type of medicine and every time they get it wrong, and I have been getting this medicine from them every 30 days for the last 4 years! They have caused problems with my insurance company bc of medicines being double charged. Rude, understaffed, inconsiderate, and extremely unprofessional! Ive been trying to call all afternoon to fill my meds and the phone must be off the hook bc it just makes a dial tone and hangs up. Im switching to cvs.
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Jeff M
Ive dealt with this place for a while because its location is convenient. Its usually crowded and understaffed. Despite having 2 drive up lanes, they never have more than one person working the drive through, so you have to wait just as long as if there were only one lane. Over half the time I call, I am on hold for a substantial period of time, and often end up transferred back out to the front desk. One of the pharmacists is rude and condescending (tall guy, dark hair). UPDATE: things seem to be improving. Ill reserve judgment for a while, but increasing from 1 to 3 stars
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Clark G
Incompetent staff, slower than a snail. I waited so long in the drive thru for my medication I grew a complete beard and also ran out of gas. My car had to be towed and my illness repaired itself I didnt even need the medication after the year I waited in line . Avoid this place , I had better service at the vets hospital or cook county hospital.
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Mike Tolkson
Do yourself a favor and find another location for the pharmacy. Its consistently the absolute worst pharmacy experience Ive ever had. The attendants are rude and it always takes at least 30 min in the drive through.
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Eric Smith
I live close to this store and shop here often. The service has always been pretty good and Ive experienced no major issues.
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Nerly Hernandez
Muy amables y eficientes
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Tom Mohr
No problems for me. Everyone has been good.