Category: | Beauty Supply Store |
Address: | 10221 W Grand Ave, Franklin Park, IL 60131, USA |
Phone: | +1 847-451-1880 |
Site: | stores.sallybeauty.com |
Rating: | 3.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–6PM |
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Sue Sue
Customer service sucks. I walked in, I said hello to the girls standing at the counter. No response. I said hello again, a little louder...nothing. Seriously, there is nothing wrong with greeting your customers when you walk in. I asked for help...one of the sales girls "tried" tO help. No knowledge whatsoever. I go to checkout, one of the girls were talking about how her kids father is a not such a good father...blah blah blah. Like no conversation with the customer (me). Again, where is the hello...discover u find what youre looking for...nothing. People who dont have people skills shouldnt be servicing customers. Furthermore, people who dont have any knowledge about hair care shouldnt be working at Sallys.
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Dacnisa Alvarez
The employees are really bad, yesterday 7/21 I was after work and they didnt apply the right price to the product I purchased. They didnt know how to return an item in their system and not even undestood, why the system didn t apply the 50% off for the 2nd item. Bad training!! Also I remarked the system is not working properly and the cashier answer back to me with attitude "that system is working ok". Definitely I understood that she didnt know what to say, but she wanted to have the last word. Having proof of the 2nd item was in my receipt with full price not the discounted price.
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Dr
The girls that work there really have no knowledge about hair products. Any time I have asked them a question about what the difrence is between two products they just repeat what ever it says on the box.
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Crystal Santos
Great service! The lady who helped me answered all of my questions and was very knowledgeable!
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John Adamowski
They know their store and products. Love ir
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Shreyang Vaidya
Great