Category: | Beauty Supply Store |
Address: | 2936 S 108th St, West Allis, WI 53227, USA |
Phone: | +1 414-546-0440 |
Site: | stores.cosmoprofbeauty.com |
Rating: | 3.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM 12–4PM |
MA
Mariana Gutierres
Went in, my stylist forgot her card but luckily the owner of the Salon she works for gave her the ok to use the Salons card. She gave her the 6 digit account #, the representative claimed it needed to be a 13 digit #, and offered to look it up but claimed she could not find it with card holders name or Salon name. We called the salon owner to see if she could provide that 13 digit code and even passed the phone to the rep, before she picked up the phone she rolled her eyes which I thought was rude, it was as if she was annoyed she had to go through all that, at the end she asked for that 6 digit code and was able to look up the account, she really went through all that just to be able to find us in the system after all, I just felt like that whole experience was rude, I would say go to the one on 27th St, heard the girls were a lot friendlier.
ED
Edward Lin
Representative provided horrible customer service to their customers, being stereotype and made racist comment. I dont understand how anyone should tolerate this level of service. Previous comment posted made it sound like all Asian are not licensed by the state (Stereotype) and his comment on being moronic to enter a shop before it closes. Well, the point is the store is not CLOSED yet!!! In a customer driven environment, I will not tolerate this kind of customer service. Any customer service representative does not have the right to treat their customer this way.
SO
Sophia W.
Terrible attitude! The lady in the shop asked the Asian customers to "get out" with a please which didnt sound that polite, rude instead! And its right after she served the other customers nicely with polite attitude. Thats kinda discrimination! Would never visit the shop again!
EL
Elena Rosario
I stop in weekly and all the girls that work there are always so much fun to talk to and friendly. Dont let the few bad reviews make you want to go elsewhere. Cant please everyone right? :) keep up the good work ladies!!!
KA
Kathleen Wu
Very bad altitude. We were there 10 mins before store closing, the lady in the store asked us to show Cosmos card or otherwise GET OUT of the store. There are some other Cosmo store around the area, DONT GO TO THIS ONE.
EL
Elizabeth Rainey
Great place! Good workers! Love coming into the store to find my supplies
YO
Yolanda Meraz
Love this place!