Category: | Home Improvement Store |
Address: | 4608 N Kedzie Ave, Chicago, IL 60625, USA |
Phone: | +1 773-478-7704 |
Site: | truevalue.com |
Rating: | 2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–4PM Closed |
B.
B. Aaron Weaver
My wife and I went to Jays yesterday to pick up a few things for a house were buying. The store itself has a lot of character. Merchandise is jammed in every nook and cranny. This isnt the place for someone who wants a "Home Depot experience" where everything is neat and clean (and service is terrible). Their selection is limited, but thats part of shopping local. As far as service is concerned, the guy working at the store, Joe, was friendly and very helpful. He offered to order parts that werent in stock and even told us to hold off on purchasing one item "until you close on the house." You wont get any of that from a big box retailer. All-in-all it was a positive experience. I plan on going back again once we close.
CH
Chino Mikhail
Worst costumer service experience Ive had and it was a simple key copy job. Went there for the price, went back for a refund. Wished I never stepped foot through those doors. Jay needs to run a better operation and update his equipment or he wont stay open for long(hopefully). Then, maybe something better can take the place of that old mom and pop shop. I dont usually write reviews but when I do it usually really good or really bad. This unfortunately was the later.
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Sara Ivory
I read the reviews first and went in expecting the guy behind the counter to be a jerk. He definitely took a bit of effort to get chatting but I found his short answers to questions about cutting keys kind of entertaining. Go in with a positive attitude and make and effort to connect and youll be just fine.
DO
Donna Woodruff
I have NEVER been treated as badly in a store as I was in Jay Hardware. I will NEVER go back in there. The person working (a Chinese man) was extremely rude (a jerk as the other review said). I have contacted TrueValue and will let them know exactly what was done to me in one of their stores.
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Crissa Kentavr
A block from the Brown line, has a little of everything. Prices okay. Very old-fashioned. Got my kit and parts fine, despite tooling around for an hour as I selected things.
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Brian Ward
Watch the prices you are charged as you check out.
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Emerson Maldonado
I love this store has cheep price and great tools
AL
Ali Tarokh
The guy was really cheap and rude
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Edward Coniac
Hes a jerk
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Quentyn Jackson
Ass hole