Category: | Bicycle Store |
Address: | 4516 W Main St #1, Belleville, IL 62226, USA |
Phone: | +1 618-234-0041 |
Site: | bellevillebicycleworld.com |
Rating: | 4.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–5PM Closed |
GO
Private User
I absolutely hate this store. The store is very congested and I also tripped over one of the little bikes. The customer service is absolutely sad. I feel sorry for his buisness which is why I continue to buy from this poor store. He also has no consideration for people who are allergic to animals. My daughter gets deathly ill when she comes to close contact to animals, her airways close up and shes unable to breath. The guy who own the store, had a huge Rock Weiler dog in the shop. My daughter loves bikes but unfortunately shes unable to go in the store because of this issue. Also his voicemail box is very unprofessional. Whenever you get the opportunity please call Bicycle World late at night and let it go to voicemail and you will see how unprofessional his voicemail box sound. This unprofessional nut case needs to learn that even though you are angry at a customer, you are not to show it under no circumstances. And I believe because his customer service is severely poor, that is why those bikes are still sitting there collecting dust! Those bikes are going to sit there until he learns how to behave himself and act in a professional manner in the presence of customers. The only thing thats keeping his pitiful and poor buisness from falling in a whole is the UHaul service. Now, because of the way I was treated by him, I will never go there again, however I do forgive him for being rude to me. Also he needs to keep in mind that without me and other customers, he would not have a buisness neither would he have a job!
SC
Scott Ripperda
This is a great bike shop and I always enjoy coming in. The staff is friendly and are very helpful with bike issues. I have bought two bikes from them and both were enjoyable experiences. They let you ride on the bikes as long as you want in the lot out back alone so you can really get a feel for the bikes without feeling pressured. Nathan has helped me both times. He quickly picked a few different styles of bikes for me to try that were in my price range that also showed me what options were available. Each time, he really nailed the exact style of bike I was looking for! As for service, these guys are awesome!! I have come up there a few times with issues that they quickly fixed for free. Some of these issues included bending my rear deraileur hanger by falling on it (new to clip on pedals, lol), inability to remove the pedals on a new bike, and the first tune up on a new bicycle. They really care about getting your issues fixed quickly so you can get back to riding asap. If you are looking for an awesome bicycle shop in the Belleville area, then look no further because Bicycle World has got you covered.
MA
Martyn Ashton
Eric Vinson, I have been shopping at Bicycle World for 20+ years. I have bought everything from gloves to high end bikes not just for myself but my family as well. This is what I know. I have never, in 20+ yrs, had a negative experience. The owner and his shop are highly regarded in the cycling community. This is what else I know. Have never tripped in his store. Have never seen a dog in his store. So if there was one, it must have been an unusual circumstance. I also know you sound like an extremely bitter individual so I have to wonder if something else is not going on in your life to be so negative. And Mr. Vinson, customers are not always right. Sometimes customers are just assholes. Finally Mr. Vinson, when writing a review, learn the owners correct name. You dont look very intelligent when you dont even call him by his proper name.
JA
Jason Eastwood
We are lucky to have this store in this area! I decided when purchasing my wife a new bike last year that instead of going to walmart/target(where I bought my last bike that sat in the garage for years collecting dust), that Id purchase at bicycle world instead. If something happens to the bike(flat tire, broken chain), I know that I can take it in and theyll fix it right up(im no bike mechanic). They have a wide selection of bicycles and accessories and always willing to answer any questions you have. After purchasing my wifes bike, I bought my daughter a bike and then myself a bike(best bicycle Ive ever had hands down). If you are looking for a new bike and want someone that knows bikes and how to fix all the Intricacies involved with them, these guys know their stuff(try to find that at walmart/target). Keep up the great work!
DE
DeVondiare J
Overall theyre very attentive. They allow you a test ride in the parking lot and are fair with prices on most models, however; like any other purveyor of transportation, they wont pay attention to you unless you have money to spend. BE WARY OF RETURNS. Owner was extremely rude and unreasonable no matter what inconvenience you may have experienced after purchasing while trying to make a cash return (The bike I had chosen was proven uncomfortable for riding an extended amount of time). Dont make the same mistake I did, the owner is highly unfair with cash refunds; should at least consider offering a 24 hour return policy. 2 stars for service and sales. Owner should consider lessons in empathy.
AS
Ashley Nieto
Great family business! The staff was super friendly and they have the sweetest cat that keeps the counter warm. They have a pretty good selection, including used bikes and accessories, and they will answer literally any question you have (even the ones you might think are dumb). I ended up buying an entry level bike here, and am super happy with it. The staff never pressured me to go above my budget and the bike comes with lifetime servicing (not repairs, but maintenance). Overall I was really impressed with this shop and its not hard to see why theyve lasted so long in the area.
DA
Dave Means
These guys will do anything to sell you a bike......only in the best way possible. This is my 3rd bike Ive bought here and I have never been pressured to buy something I didnt need. I have a bad back and they helped me customize a bike that fits me perfectly. I got the feeling they did not want to sell me something I was not going to be able to ride for a long time. Two very knowledgeable,professional, nice fellows. Thanks Hal Thanks Nathan Love my new bike Dave Means
KS
ksana bialick
Knowledgeable and friendly staff. The price of bikes cannot be beat with the added bonus of free maintenance for the life of the bike. Accessories are a bit more expensive than online but one cannot compete with the convenience. The owners son, Nathan, allowed my wife and I the opportunity to sit on bikes and feel how they rode so we could purchase the right bike. I highly recommend this family owned business for any and all biking needs.
IA
ian farmer
Awesome awesome awesome shop. Hadnt been in since I was a kid until yesterday me and 2 of my friends went to see about getting bikes. It was nearing their closing time but the gentlemen helping us was extremely patient and very helpful. Let me test ride a few different bikes while I made my decision. We ended up buying 3 bikes along with some accessories. I recommend anyone in the area checking these guys out. Will definitely be back.