The UPS Store

Category:	Shipping and Mailing Service
Address:	2413 W Algonquin Rd, Algonquin, IL 60102, USA
Phone:	+1 847-854-7506
Site:	theupsstorelocal.com
Rating:	4.5
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–4PM Closed

Location

Photos 6

Reviews 26

Paul Yazel

I goes to this UP store several times a week sometimes a day! Well I did not know just how exceptional the service is at this UPS store until I went to the one in Crystal Lake at Terra Cotta and Walkup! See my review of it! Back to this highly professionally run business that makes dropping off a UPS package a walk in the park! Service is always FAST! If there is a line seems like there is always someone in back to come out and help give the fast service customers expect! Packing prices are more than fair and they do a great job on securing item and package!

Lisa Guidarini

For service and standard UPS shipment, yes, theyre fine - very friendly, very helpful. But by no means should you ship internationally via UPS stores for what they say are US Post Office (USPS) rates. I was charged $ 80 to ship a package to the UK via what I was told was a USPS first class/airmail rate. The next day I shipped an identical package to the UK, only from a US post office. The price for first class/airmail to the UK was $ 33.95. Moral of the story: never, never, never ship USPS from a UPS store. Ever. Go to an actual post office.

Tom NWF

The most convenient way to ship by far. Easy to get to, they offer many services, the people there treat you like family. I am able to get in and out in minutes. I have had them help me package items, help me choose the best method to ship, and have tracked so many successful shipments they are my delivery method of choice. Prices are very reasonable. I buy from Amazon and use the UPS store for my returns. I also work from home and I have to deliver documents all over the US I prefer the UPS store in Algonquin.

John Gallagher

A lot of "Im not sure I can help you." at this store. Can you scan this code for my amazon return? "Well, I guess I coupd try. Not sure its gonna work." Then he looks at my box for my items (which are not in the box yet, as I need the insert from the code), "Not sure thats going to fit in there." Really? It was the box it came in. Trying a different store. Thanks for wasting my time.

Skylar Y

Everything is great except that one woman who currently works here disrespect the customer and have a really bad attitude. Next time Ill refuse her service. Maybe theres no next time at all. I just dont understand how do you hire somebody like this. Those fellas back in last year doing a wonderful job and they have amazing personalities. This lady is just .....WRONG!

Renee Iverson-Brown

Their people are amazing! Always doing all they can to help customers. All professional, friendly, smiling, sincere - with great eye contact! This UPS store really shows appreciation for their customers, with consistent outstanding customer service!! Thanks to their manager, for showing them how to do it RIGHT.

Hauspower28

These guys are great, they know what they are doing and they are always happy to help tape something or box something up better than how you brought it in if they see a sub par packing job. I would recommend this store to anyone who needs to ship something of value.

BlackMadonna HEIRLOVE

Well, unfortunately young person working there was quite short, and just not nice. My neighbor asked a question pertaining to a P O Box to receive small packages. He was just not nice. Perhaps, she was welcomed because shes Muslim & Cinnamon skin. Non -White

Kimberly Bellefontaine

They cannot give a "receipt" or ANYTHING to acknowledge that Ive dropped off a package with a prepaid label on it that is being sent via USPS ???? Whaaaat??? That makes NO sense. That "policy" definitely needs to be updated

Rosemary Justen

The folks at this UPS Store and very welcoming, extremely knowledge, and know the real meaning of customer service excellence. Wholeheartedly recommend this community business.

Kathy Sliwa

Everytime I go there people dont know what they are doing. and if you call the store, they say that they will call you back they never do . So farbad experience everytime !!!!

sharon zeilstra

The woman at counter took the initiative to call UPS and find out where my package was dropped off, as location was not noted on the door tag. Incredibly helpful for me!

Patti Vickery

I have always been very satisfied with the service provided from the UPS store on Algonquin Rd., Algonquin. Its the only place I will send out an order.

Ricky Bobbiochio

Very convenient! Great services! Great Store! Great People! Very good packaging materials! Actually enjoy it when I have to drop something off here!

Bob Mehl

I have used The UPS Store in Algonquin for years and always have received excellent service. It is my go-to place to ship.

Dave Williams

Friendly staff, good service and convenient location. Notary services too.

trakofsky

Always a pleasure working with I believe the owner Don of this location.

Shirley Richard

The workers here are friendly and polite.

Diana Nelson

Very good service and friendly folks!