The UPS Store

Category:	Shipping and Mailing Service
Address:	4002 US-78 #530, Snellville, GA 30039, USA
Phone:	+1 770-972-6233
Site:	theupsstorelocal.com
Rating:	4.1
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 10AM–4PM Closed

Location

Photos 8

Reviews 8

David Eicher

The staff are wonderful to deal with, but the owner, Howard, is very controlling and obstinate. They sent out 2 synthesizer keyboards before to my satisfaction. Now I had to send another one identical to the other to Hawaii. The price he quoted me was $230 with shipping, insurance and packing. Packing being around $45. Before, they enclosed the instrument with about 4 inches of foam all around, to go to Austin, Texas. I wanted it packed the same but this time it had just a little bubble wrap over the keys, but the rest was popcorn, and not a thick layer. When I came to pay for it the price had jumped to $299. When I asked why the price went up he just shrugged his shoulders, and when I asked about the packing he told me that it was like Fort Knox. They were real busy,so I returned the next day to finalize this, and he agreed to give me a 15% discount, but flatly refused to add more bubble wrap, and pack it as good as before, even though it was going half way around the world, and even though the other employees thought it needed more. Cmon, really? a few dollars more bubble wrap? This owner has a real problem, and I will never go there again.

alethia chatfield

a man named howard was very rude & wasnt trying to help me figure out my shipping problem. i had to keep interrupting him too even get a word out. he needs too take the shoe out his ass & learn too talk to customers patiently & nicely. i only had a few questions. smh do better howard.

Pronto Communications d/b/a PROCOMM

Howard & Alyssa are great! Will bypass the one closest to my house (the ones who act like they would rather own or work at any other place than the UPS Store!) & come straight here from now on! Thanks guys

Fred Waller

GREAT customer service, great staff! I get all of my big items packaged here. Howard and his staff does superb work!!! keep it up guys, see yall soon!!!

Rez Haque

Im absolutely awful at shipping things, and they were patient and accommodating. Best UPS store ever, in great part due to Lorraine and Afrah.

Lauren Frame

Wonderful store. Great and efficient staff! I have will continue to use them for all of my shipping needs!

Gabbriel Sams

Went there to fax some papers as well as a drop off and I loved my experience

Felicia Knight

Fast a friendly service, I was in and out with a smile