A Formal Affair

Reviews 3

TA

Tara Rodriguez

I found my perfect dress at A Formal Affair and it is all thanks to Akunna. I went to A Formal Affair with my sister after not finding any options at a previous store. Upon walking into the boutique Akunna was ready for me even though I was there a bit before my appointment. She first sat down with me to talk about what I was thinking for my wedding dress, I think she quickly learned I wasn’t entirely certain. She then walked me through the store and asked me my thoughts on different dresses to narrow down what we were looking for. As I began to try on dresses Akunna was very good at calming my nerves and laughing with me as I tried on dress after dress. She did an excellent job pushing me to give her feedback after each dress as to what I liked/didn’t like about it so she could find the next dress that might be THE dress. She even let me Facetime with my parents who live in Minnesota so they could see it and give their feedback before buying a dress. Finally, I found it, the dress that was elegant and glamourous and perfect! I cannot say enough good things about Akunna and the staff at A Formal Affair, they were always there to answer my calls and questions. And the highlight for all us I think was when we were a month out from the wedding my dress was supposed to have arrived and when Akunna called the manufacturer we found out to do a weather disaster in the area where the manufacturer was located the dress had not been shipped! Of course I was very concerned as was Akunna, however, she did everything to keep me calm and to ensure me I would have my dress for the wedding. When it became clear the dress would likely not arrive in time Akunna gave me the dress that was in the shop. The dress in the store was about eight sizes too large for me, so she offered to pay for all of the alterations and the dress preservation afterwards to make it right. I was initially concerned that the due to all of the intricate lace and beading that taking it in that much would change the look of the dress but she assured me that the seamstress was the best and it would be perfect. She even drove over to the Alterations shop with me and my mom on a Saturday to ensure that the seamstress understood everything I was looking for. In the end she was right, the dress was absolutely PERFECT and I could not have asked for a better experience. Thank you so much to A Formal Affair and Akunna as I felt like a princess on my wedding day and had so many compliments on how amazing my dress was. If you are looking for your wedding dress you absolutely must go to A Formal Affair!

A

A Private User

I cant believe this place got so many good reviews. My experience was TERRIBLE. I came to this store to get dresses for my bridesmaids. When we arrived for our appointment, the saleswoman seemed annoyed that we were there - even though we were on time. She was finishing up with another client, and having her next client show up before she was finished really seemed to annoy her and make her very flustered/frustrated - like she couldnt handle two things at once. Trying to be patient and give her some space to finish what she was doing, my bridesmaids and I started looking at the wedding gowns on display. I hadnt planned on trying any on that day (apparently you need a "separate appointment" for that - even when the store is completely empty), but it seemed like a pretty harmless way to spend our wait time. And hey, we were excited - there was a wedding in the works! And looking at wedding dresses is happy! We got yelled at for looking at them "without an appointment". After scolding us for daring to look at dresses, she tells us she has to clean up the dressing rooms before she can help us. More than 15 minutes later, she finally lets us into the dressing area. Now, I had called a few days before to make the appointment, and had asked her to make sure the correct dresses would be available for them to try on. The ones she said were there, were - but only one of each, and in ENORMOUS sizes. Not a huge deal, except that when they filled out their orders they had to sign something saying that if the sizes were incorrect when the dresses came in, it was their own damn fault, and not the stores. Ridiculous, considering they didnt getting to try on their correct sizes. To make sure the dresses wouldnt be too small (you can alter a dress IN a lot more easily than OUT), my bridesmaids ordered their dresses according to the "largest" part of them, according to a size chart the saleswoman had for the dresses. First of all, this took forever. Second, it was a terrible failure - we recently went to pick up their dresses, and they are all HUGE. They look like they are wearing circus tents. Now they will have to get them altered, and spend even more money than theyve already had to on a dress that they will never wear again. Go ANYWHERE else for your bridesmaid dresses. This experience should have been happy - and it was awful.

A

A Private User

A Formal Affair was the third store I had gone to to look for a wedding gown. I had found one at another store that I liked, but wasnt sure if it was the right one or not and wanted to keep looking. At first the consultant was nice and was helpful in listening to what I wanted, but then became pushy with an attitute. She also took her shoes off for the entire appointment, which I thought was extremely unprofessional, and we were her first appointment so her feet couldnt have been hurting that bad. I tried on a Pronovias gown and my mother made the comment "This is similiar to the other dress" (I had tried one on the week prior at another store). The consultants attitude completely changed. She started grilling me with questions..."There is another dress?" "Where is it at?" "Does it cost less, how much less?" "Well its not good quality and the fabric isnt as good as this gown" "Do you like this one more than the other one because if not, there is no point for me to spend the time talking to you about price or the dress anymore". EXCUSE ME! 1) I dont know if I like the other one better, that is why I am at YOUR store trying this gown on 2) Brides HATE pressure- take a hint. Is this how your sales staff is trained? To make first time brides feel pressured and unimportant if they like another dress better? If that is your tactic to get brides to buy dresses in your store, I would suggest you re-train everyone. Feeling pressured I decided to head over to the other store and try on the other dress I liked so I would have a good back to back comparison of the two dresses. Once I put their dress on, I knew it was the one. As I am getting my measurements taken, my consultant from A Formal Affair walks into this stores lobby to "check it out", I guess!!!! I didnt see her becasue I was getting my measurments taken but my mother and friends did. What the heck? Stalking your customers and other stores to see how busy they are compared to your lack of business is a little on the crazy side to me. I would NOT recommend this place!!!