Staples

Category:	Office Supply Store
Address:	1325 S Park St, Carrollton, GA 30117, USA
Phone:	+1 770-836-1088
Site:	storelocator.staples.com
Rating:	3.2
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 26

Reviews 14

Emily Ortman

I am standing here at the copy & print center as I type this. I have been standing here for about an hour, and I honestly can say that I have been delighted to stand here for an hour. Yes, you read that correctly... DELIGHTED. After much trial and error with our 6" x 6" wedding invitations, I came into Staples as my last resort to hopefully have our invitations printed correctly. I called before I came, and Ashley was so kind to inform me that I should bring the files on a USB drive, as I was clueless as to how to ensure the best file quality for printing. So the excellent customer service started with the phone call. I came in and expressed my concerns and previous frustrations with printing our invitations and Ashley "got it!" She showed me examples of quality cardstock, economically organized our cards per page, and even darkened my design for optimum printing and quality. ...While diligently working on printing the 3 cards of our invitations suite, she so graciously assisted many other customers. I live by treating others the way that I want to be treated, and if I had to guess... Ashley does, too! I am so grateful for her customer service, knowledge, patience, and ambition to see my design come to life. I would like to add that while tackling this large scale print job, Kelly assisted customers in the shipping services and self-serve copying with such a willingness to serve, too. I called my fiance while standing here to tell him that we finally have quality printed invitations! Talk about exciting!! We appreciate excellent customer service... Despite not being here with me, he wanted to be sure that Ashley knows he appreciated her service, too! I have never seen an associate so graciously "pulled in so many directions." Needless to say, we will certainly be back for our small business printing needs soon! Our invitations look fabulous! Thank you! Thank you! Thank you!I

Adam Sears

Haha. Hated it is right. The way they talk to their employees is embarrassing and totally wrong. I went in to see my wife at work and the managers were screaming and yelling at the two employees up front (including my wife) because they werent getting enough protection plans, which, mind you, are 200-400 dollars on already overpriced equipment. Looked at the price of virus repairs and they cant even do it in store. Has to be sent to another state for 30-60 days and they charge 200 PER virus. Screw this store. Would NEVER EVER EVER go here again except to piss on their door.

Cheryl Summerville

I purchased a printer for around $200.00 to give as a gift and it was not the one they wanted. It has been about 3 weeks since the purchase and I went today to return it. I was informed that I could not return it because it was longer than 14 days. I have never heard of a 14 day return policy. I am now stuck with a printer that I dont need. I did buy all my office supplies and school supplies from Staples but it will be a cold day in hell before I will purchase a pencil from them.

Christine Thomas

Purchased a $180 Bluetooth printer from assistant manager suggestion, got back home found that its not compatible with my phone. Returned to purchase more expensive printer that is compatible. Manager then wanted to charge me $30 to connect phone to printer to verify it was compatible. I dont think so. Returned everything and going to best buy. Wont be back. Poor customer service their is no excuse.

David Herrington

They rarely fail to disappoint. There is one competent employee there, but it isnt the manager (nor anyone from Corporate, as far as I can figure). Their printers run off MSWord 1020 version. 2010 version!!! Why not just hand me a chisel and a hammer? Professional business company, by big patootie !!!

a k_

Be prepared to divulge all your personal information for a 75 cent print job, or to argue with the poor customer service if you dont want to give it out.

Scott Barr

Not sure what prior reviewer is talking about from 7 months ago. Store was just opening around then. Brand new location, top notch.

Daniel Forte

The young man that works in the print department is always so nice and friendly. Is truly a pleasure to work with him.

Jane Clancy

I am appalled that Staples charged $15.00 for a card that every other merchant on my key chain has given me for free.

Michael Beam

Great place for any office supply need and beyond. Fast free shipping for items not in stock. I love this place.

Marie Harper

They raised the prices up so when they say it is on sell it would look cheaper than the posted original price.

Richard Dobbs

I was not paying to put together a chair that was already together!