Georgia State University Bookstore

Related:	salem state book store
Related:	salemstate bookstore
Category:	Book Store
Address:	66 Courtland St NE, Atlanta, GA 30303, USA
Phone:	+1 404-413-9700
Site:	bkstr.com
Rating:	2.3
Working:	7:30AM–7:30PM 7:30AM–7:30PM 7:30AM–7:30PM 7:30AM–7:30PM 7:30AM–5PM 12–4PM Closed

Location

Photos 24

Reviews 19

JC Hines

I know how reviews go. Someone is pissed that they had a bad experience and they want you to rage with them. Please rage with me about the utter incompetents that work and manage this place. Im sure they have heard it all, I really do, but that doesnt mean everyone who has a story or problem is out to pull one over on you. I am a 38 year old professional who works 40+ hours a week while getting a grad degree and I have been treated with disdain, called a liar, and spent valuable time chasing down a refund for a book due to the bookstores mistake. I could have chosen anywhere to get my degree and the treatment by people in this bookstore makes me question the integrity of the university as a whole. Yeah, that bad.

Mohamed Salem

Avoid whenever possible. I bought a book there, tried to return it that same day, as the cashier said its returnable as long as the seal is unopened. The staff tossed me around and said I should meet the manager next day. The manager was incredibly rude, accused me of lying about what the cashier said, and when he finally saw I wasnt letting up, he said hed contact the cashier and update me; needless to say, he didnt, and would not come out of his office for the following three days whenever I came to ask, he instead passed messages to me through staff saying that the cashier in question -his employee- has been unreachable for three days.

Divine Intentions

Horrible, horrible service. Bought something online and never received it. Month later when I need it, I send an email and get no response. I go in the store and the person I need to talk to isnt there so I walk around and wait only to notice Im being watched. 3 different employees all of a sudden have to "stock" or "check" shelves of items near or behind me. Just overall not a good experience. The people are so lazy and dont seem to want to help at you. They just take your money and treat you like youre levels beneath them. Makes the university look bad. Pitiful.

Tamikia Crawford

Employees can be a bit rude and impatient at times before the semester starts which is their busiest times, when you come be prepared to stay at least an hour. If possible I recommend ordering online and having your books and supplies shipped to your house if you are in the Atlanta area you will get it two days after you order it despite it saying standard shipping is 5-7 days. Its worth the 5.50 so you wont have to deal with the lines and the staff even if you select pick up from store like I tried before you will still have to wait at least an hour

susan li

Honestly they dont even deserve a one star review. I purchased a book online and got it two weeks later. Two weeks after, I tried to return it, UNOPENED and was told 1)the last day to return wouldve been 8/29 (I HADNT GOTTEN THE BOOK YET) 2)I wouldve had two days to return it and 3)only non course material can be returned within 30 days of purchase. The employees are so rude and the prices are horrible. Customer service is absolutely ridiculous.

Fatimah Pounds

This place is ridiculously unorganized. I went to return my books that took forever to get to me. One book I never even got, and they were trying to charge me for it. I spoke to the manager, who is the rudest person on this planet! He spoke, not even, but argued with me about the book for about 15 minutes before telling me to email him about the situation. Little do yall know, yall messed with the wrong one. I WILL BE CONTACTING HIS SUPERVISOR!

Kay L.

Some of the staff at the gsu bookstore seem to be arrogant and incompetent. I imagine there are some nice ones, the bookstore is expensive and the staff needs to keep that in mind. Also the buyback rate on books seems unfair compared to the price paid, its as though they want you to give books back for free.

Meliha

I used to really like going to the bookstore and spend quite a bit of money there. They sold me a broken bottle and refused to exchange it. Poor poor customer service! I rather go to the bookstore by Hurt Park - the ladies working there are just SOO SOO much more competent and nicer.

Adam Sinclair

Its decent. It is pricey but what it offers is convenient since its right on campus. Although, I did go to get a textbook appraised that I paid well over $100 dollars for (its the current edition for CIS 2010) and was offered $3.75 in cash. This place is essentially GameStop.

Lauryn-Ashley Demby

They hire anyone! Workers have no knowledge of books or access codes. They can give you the wrong thing to purchase and wont let you return it. Especially access codes. Very unprofessional. Just buy online or from other websites. Dont go in store. Waste of time.

cognac smooth

Employers can be rude (Students Workers mostly), good variety of items, truly a one stop shop for laptops, notebooks, and school pride items. Also, frequent sales/ clearance items.

Benjamin Bell

Not impressed, the employees are not helpful and they are typically out of books?! Its also very small and hard to find given this is a huge university.

Jeffrey Barber

Very small with a poor selection and short hours. Closed at 5:30 On freshman move in day!!! Ridiculous for the largest university in Georgia.

Baby Girl

Might be thinking about going to Georgia State, taking an online college, or going to Quinnette Tech College. I dont know yet.

Hans Wilms

The lady who first (finally) came to help me was unprofessional and pretty rude, before a word even came out of my mouth.

Matt Doe

The guy who runs the place (Wade) is rude. Should probably find a new job because running a book store isnt it.

Cxd Kitty

Do not order from here. Unhelpful and unorganized

GA State Student

Never had any problems with the service here