Category: | Cell Phone Store |
Address: | 1107 3rd St SW #1, Winter Haven, FL 33880, USA |
Phone: | +1 863-292-2185 |
Site: | att.com |
Rating: | 3.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
NA
Name Name
Worst customer service Ive ever received. It actually caused me to switch over to another company. The owner thinks shes all high and mighty and always has a stank face. Wasnt to sure on a feature and she got an attitude and explained it like I was a 5 year old, she made me feel stupid infront of the whole store. On top of that employees smell like cigarettes and you can spot them outside always on there phones and smoking which I feel is inappropriate to do it right next to where I walk in
MA
Mark L
I was having problems with my phone. I had Consumer Cellular. They were horrible! I have a AT&T retailer right down the road but chose the Corporate Store. They took the phone I have & made it work on their network & I havent had any problems since! I highly recommend AT & T for cellular service they are better than any of their competitors especially the store in Winter Haven Fl. Thank you!
BA
Baipidi Harris
Ive been a AT&T customer from way back, when it was Cingular. This is my number one AT&T store. I brought my sister from South Africa here. She just wanted to be able to use her IPhone in the US, be able to read emails, make calls, etc. Craig, the sales consultant was very patient with my sisters million questions. Very kind and helpful. Me and my sister walked out very happy customers.
NO
Noor Afsa Zaman
Friendly people very willing to help. However, you have to find a representative and sign yourself in to be "helped" and then name appears on a queue on a wall mounted screen. We were not aware of this system and was sitting and waiting for 10 minutes before realizing we had to sign in to be helped.
ME
Megan Birth
Nothing to like. They cant answer their phone at all apparently. Called for 30 minutes today with no answer. So then I called customer service to wait on hold for another 20 minutes to get ahold of this store just to hear you dont have what I want. Terrible customer service as always.
CA
Camron Lomba
Customer service is no good here you wait to talk to somebody just for them to tell you to check in with another person, they supposedly put you on a list to be called and that never happens dont recommend going here unless you absolutely cannot get to another AT&T location
BE
Beatrice Balli
Aron helped my sister with an upgrade and took payment on he her account. Aron was also very knowledgeable n patient with us.
MI
Misty Gibson
They are always so friendly and helpful. This is my familys AT&T store of choice when we need anything.
JO
Jordan Steffy
Are you clowns going to answer any phones today. Guess not, great customer service.
EL
Elias Dimopoulos
AWESOME SERVICE, HELPED ME RIGHT AWAY AND GOT MY 3 PHONES HOOKED UP QUICKLY.
JE
Jesse MacDonald
Horrible horrible horrible.... Too bad its the only corporate store around.
CL
Clarence Murdock
Super busy but, they spend the time for each customer, worth waiting for.
MI
Michael Robinson Sr
Great cell phone company so far treated very nice and staff was helpful
AN
Andrew Phelps
Nice store, they need to hire more people. We have to wait too long.
CU
Curtis Knowles
Always great customer service. The best AT&T store in Polk County
AM
Amber Mercedez
Whoever answered the phone told me they are located on Nevada?! Wtf
JO
Joy Rodeman
Sales was pushing direct t.v. just wanted phones
BR
Bruce S
Justin, the employee here was awesome.
LU
Luisa Carrion
You have to wait more than 45 minutes.
DO
Dorothy Foster
Very long wait but friendly service.
SH
shelly mccoy
They get some awesome phones
AN
Andrew Gray
They seemed very judgmental.
BI
Bill E. Kelley
H8 at&t and their service
JO
Joshua Rodriguez
Great customer service!
SH
Shawn Thompson
Slow customer service
LI
Linda Gill
Received service fast
JE
Jeff Yowa
I like me some AT&T
NI
Nicole Smith
Nice people.
JA
Jarred Bogan
Easy and quick
KA
Kathy Johnson
Cheats
HE
Hector Ramos
great.