Category: | Home Improvement Store |
Address: | 823 Jupiter Blvd NW, Palm Bay, FL 32907, USA |
Phone: | +1 321-802-9742 |
Site: | truevalue.com |
Rating: | 3.5 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM |
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Bryant Garcia
This True Value just opened and my local neighborhood and being a business owner I figured that I would give the opportunity to a company to strive locally in the neighborhood. I went there because they had a sale on a particular item that I wanted to purchase, upon coming to the store the managers called the owner for the price match, which he then told me that they would not honor the sale price because as a franchisee they do not have to partake in the sale.. I was completely dumbfounded as a business owner this is a terrible way of doing business., I am also a franchisee of my own company and our corporate office also puts pricing on their website that we honor because thats the way of good customer service making sure the customers always happy, we would rather lose a couple dollars then have our customers feel the way that I feel right now. I do not recommend going to a company that all they care about is greed and money
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Tracy W
Do not EVER buy paint from this True Value! I bought 1 gallon of paint to paint my bedroom while they were having a sale. I started painting my room and realized I didnt have enough paint so I went back to the same store and bought another gallon of supposedly the same exact paint. Needless to say, it was not the same color even though they said it was. It was at least 3 shades darker than the original color and looked terrible once it dried. I went back to the store to get my money back and all they would do was replace 1 gallon of paint even though I wasted 2 and have to re-paint my entire room. They cannot match their own paint colors and they will not stand behind their products. I will NEVER return to this store. If I could give less than 1 star I would!
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LARRY SCHREMP
I have had the same experience with trying to buy the Ace hardware flyer sale items. I have never found them in stock! Even on the day the sale starts. They always seem to have a very similar item with just a few numbers off. I was told that they do not have to honor the sales ads as they are and independent store and the ad is nationally distributed. This is every bit bait and switch. I have since quit going there. And this applies to all the local Ace Hdw stores. They are just a big rip off.
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Felix Morales
Its too bad some people have had negative experiences at this store. I have found them to always be friendly, helpful, and willing to make recommendations. They are great to have nearby over having to drive to Home Depot or Lowes. I frequent the store quite a bit for all sorts of smaller items or small quantities. For everything else I go to the larger stores.
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Joyce B Phillips
My dad is elderly and they always have a chair waiting on him. They are the nicest and caring people that always go above and beyond in service. Double the stars and that still wouldnt be enough! Great staff! Good people! Thank you all!
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lorie lodwick
Great customer service! Local; no need to drive to town for Lowes or Home Depot. Some items are a bit pricey.
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Tony Mcavoy
People are super friendly and will help you find anything that you need for your project
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Will Robinson
Local I dont need to drive up to West Melbourne. Quick in and out.
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Don Dawson
Very helpful having a hardware store in the neighborhood