Eddie Bauer Outlet

Reviews 8

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Terry S.

Customer service has gone downhill over the years. More than once, Ive placed orders on items that are in stock but then never receive the item. Ordering from website does not work. Placed an order almost a month ago for item listed as "in stock". No response for a week, then recieved an email confirming order and item in stock. The next day received another email stating item backordered and would ship in two weeks. Two weeks later, no indication of shipment, customer service says that item sold out. In most stores, placing an order on an item in stock reserves that item for you. Apparently, Eddie Bauer does not do that. They take their sweet time processing online orders and, if by the time they get to yours its out of stock, oh well. Oh well is right -- time to move on. There are plenty of other stores that can actually keep track of their stock, have better customer service, and free shipping.

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EL

Elaine Phillips

This evening, we had a very pleasant shopping experience as Bethany helped us get winter wear for a trip up north. She patiently showed us many items, while just as nicely helping other customers, and made helpful suggestions without being pushy. The store is lovely, and Bethany embodies the Eddie Bauer ideal of quality and service.

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BE

beau betustak

The staff was extremely helpful and the prices were great as well. Overall it was a great experience shopping.

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Dísa Sigríðar-Sveinsdóttir

Very nice staff. Nice selection of clothes for both men and women.

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NI

Nicole Foster

Prices are average about the same and their online store

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MA

Marni Joensen

cheap. Very nice and helpful staff.

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Nathan Dowdell

good & fast service

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VL

Vladimir B

Good prices

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