GameStop

Category:	Video Game Store
Address:	1453 NE 163RD ST, North Miami Beach, FL 33162, USA
Phone:	+1 305-945-4146
Site:	gamestop.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM

Location

Photos 20

Reviews 28

Dennison Fonseca

Management at this location have no respect for customers. I made a order online with store pick up, when I received the email saying my copy is there I went to pick it up and in was told that the price online would not be honored because I ordered yesterday and the location was closed so I could not have picked it up on the same day he said the price had changed and I would have to pay todays price. I understand this concept as companies dont this all the time but when the manager told me he could not help me I asked for the regional manager number and her refused to give me the number and Instead game me the corporate number which had an over 40 minute wait time anouncement. I once again asked for the Regina manager number and he said he would not give it to me but since its cyber Monday there might be a deal for the game online and I can place the order online for store pickup tomorrow which placing and order online for store pickup the next day was the reason he said that he would not be able to honor the price in the first place, his lack of sense was not the issue, the issue is he accused me and all of his customers of being wrong and talked to down to me the entire time. The other employee was willing to give the Divisional manager number but he did not allow him to. I have gone to gamestop for as long as I can remenber and this was by far the worst experienced I had

BLOODSP1d3r

I highly DO NOT recommend this store to anyone. I went here to trade in my Playstation 2 console. Employees made me wait more than 20 minutes before they were "able" to help me. During that 20 minutes time frame, the three employees I saw stood around and chatted with two other customers even after they had purchased their items. After those customers left and I was called up, one of the employees had the nerve to tell me "Really? The last five minutes?" since it was five minutes before his shift had ended. I left with my Playstation 2 console still in my hands because they would not accept it since it was not in "perfect" condition. Like I said, I do not recommend this store to anyone and you would be better off to another Gamestop store and saving your time and receiving a much better experience.

Jeffry Elizondo

I never really have a pleasant time in this Gamestop. They always have one employee that knows nothing about the games on the counter. Constantly have to ask the other managers, which are no help either. Truthfully if you have another Gamestop that you can go. Go there. The one on the Pomanade Shops is awesome. Its smaller but the people working there know what they sell. If that is what you are looking for in a store besides games.

relyndie

There is this one employee who really knows how to piss off a line of people. Talks to every customer about every single little stupid thing. Im here to buy a game and go, i dont wanna wait in line 30 minutes because an employee is discussing which weapon is better in fallout 4. I get it games are fun and gamers like to interact but jesus christ there is people waiting i dont want to see none of that crap.

Michael Del Toro

Everytime I walk into that gamestop its always a major disappointment. Some of the employees there dont care about helping the customers. Most of them if anything talk bad about the customers behind their backs like they did with me when I bought a used game and decided to switch it out for a new one. I would never recommend this gamestop to anyone. This will be the last time I ever shop there.

nicole oria

The staff is full of super friendly, helpful, and knowledgeable employees. Each one of them is more than willing to go the extra mile for their customers. I always recommend this location to everyone I know because I know I can trust they will get the help and attention they deserve and need. Great job guys!

Leonardo Fabra

Les ve di un juego y me acreditaron 20 dolares en una tarjeta. Hoy fuy a utilizarlos y para comprar otro juego y la tarjeta no tenia saldo.

Guadalupe Ruiz

Usually gamestop doesnt disappoint, as soon as one walks in, the allure of the gaming world draws any unbeliever in. But the customers service in this particular gamestop made me want to end game. Theres was a long line, and yet a bored lonely employee at the door unwilling to help.

Austin Stephens

This gamestop has low staff but that one worker is great at his job. The store is never packed so he usually walks around and offers assistance and offers great advice on what types of games,headphones etc to pick. Maybe the store was bad awhile back but its a good store now.

Mario Oria

Wilson, Adam, Alvin, and Noel are awesome! They always help me with all my gaming needs. They are really cool guys that go out of their way to help their customers. I recommend their store to everyone.

Alexander Cazeau

GameStop is ridiculous when it comes to prices and trade ins. They are a rip off, they gave me only a dollar for both nba and Madden thats only a year old. I only buy on Amazon now.

Shavar Ford

Friendly staff and very helpful. Ive been going to this store for two years and the service is always amazing. They always offer great advice on games selections

Candela Fernandez

Muy buena atención hay de todo en juegos para play.

Shizumi Kurohane

Love this gamestop! Selection is crazy big and the staff is really friendly and obviously tries to be helpful. C:

Nicolai Milan

Got a great gaming selection and the guys here are pretty awesome. My favorite store.

joshua costa

Horrible gave me a broken scratched disc and didnt answer my calls

Joseph Rangers

It Was Definitely Great, Just I Waited In Line For A Long Time.

A Private User

Love the place the service is excellent and the games are good